Senior Application Support Specialist

1 week ago

Washington, Washington, D.C., United States Innova Solutions Full time
Job Summary:

Innova Solutions is seeking a highly skilled Senior Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients, ensuring the smooth operation of our applications, and collaborating with cross-functional teams to resolve complex technical issues.

Key Responsibilities:

Provide exceptional support to clients, responding to inquiries, and resolving issues in a timely and professional manner.
Collaborate with development teams to identify and resolve technical issues, ensuring seamless application performance.
Develop and maintain knowledge articles, best practices, and other documentation to support the support team.
Participate in on-call rotations, providing 24/7 support to ensure business continuity.

Requirements:

Bachelor's degree in Computer Science, Computer Engineering, or related field.
5+ years of experience in application support, with a focus on production support.
Strong knowledge of AWS, EC2 instances, messaging products, and Unix.
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Ability to analyze complex technical issues, identify root causes, and develop effective solutions.

What We Offer:

Innova Solutions offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced support professional looking for a new challenge, please submit your application.

  • Senior Associate

    1 week ago

    Washington, Washington, D.C., United States Fannie Mae Full time

    Job DescriptionFannie Mae is seeking a highly skilled Senior Associate - Application Support Specialist to join our team. As a key member of our Collateral Risk Management product team, you will be responsible for providing technical and business process support to internal and external users of our products.Key Responsibilities:Provide technical support and...

  • Senior Application Support Specialist

    5 days ago

    Washington, Washington, D.C., United States Fannie Mae Full time

    Job Title: Senior Associate- Application SupportAbout the RoleWe are seeking a highly skilled and experienced Senior Associate to join our Application Support team. As a valued member of our team, you will contribute to the development, implementation, and maintenance of our Collateral Risk Management products.Key ResponsibilitiesProvide technical and...

  • Senior IT Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Agil3 Technology Solutions (A3T) Full time

    Job Title: Senior Help Desk SpecialistA3T is seeking a highly skilled Senior Help Desk Specialist to join our team in providing exceptional IT support to our clients. As a key member of our team, you will be responsible for leading our help desk operations, ensuring timely and effective resolution of technical issues, and providing expert guidance to our...

  • Application Support Specialist

    1 week ago

    Washington, Washington, D.C., United States Go Intellects Full time

    Job Summary:We are seeking a highly skilled Application Support Specialist to join our team at Go Intellects. As a key member of our IT department, you will be responsible for providing technical support and expertise to our applications and systems.Key Responsibilities: Provide technical support and troubleshooting for our applications and systems...

  • Senior Associate

    1 week ago

    Washington, Washington, D.C., United States Fannie Mae Full time

    Job OverviewFannie Mae is seeking a skilled Senior Associate to join our team in the Application Support and Customer Success department. As a key member of our team, you will be responsible for providing technical and business process support to internal and external users of our Collateral Risk Management products.Key Responsibilities:Provide technical...

  • Senior Application Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Innova Solutions Full time

    System Analyst II (Application/Production Support) OpportunityInnova Solutions is seeking a skilled System Analyst II to join our team in a full-time, 12-month contract position. As a key member of our application support team, you will be responsible for ensuring the smooth operation of our production systems.Key Responsibilities:Provide timely and...

  • Senior IT Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Alliance Defending Freedom Full time

    Senior Help Desk SpecialistAlliance Defending Freedom is seeking a highly skilled Senior Help Desk Specialist to join our IT team in Lansdowne, VA. As a key member of our team, you will be responsible for providing advanced technical support to our staff and resolving complex technical issues.Key Responsibilities:Investigate and resolve advanced technical...

  • Senior Application Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Innova Solutions Full time

    Job Title: System Analyst II - Application SupportInnova Solutions is seeking a highly skilled System Analyst II - Application Support to join our team. As a key member of our support team, you will be responsible for providing technical support and troubleshooting for our clients' applications.Key Responsibilities:Provide technical support and...

  • Senior Application Support Specialist

    1 week ago

    Washington, Washington, D.C., United States Innova Solutions Full time

    Job Summary:Innova Solutions is seeking a highly skilled System Analyst II - Application Support to join our team. As a key member of our application support team, you will be responsible for providing timely and effective support to our clients in a 24/7/365 environment.Key Responsibilities:Manage MyServices tickets and Sentinus situations to resolution...

  • Senior Systems Program Support Specialist

    4 days ago

    Washington, Washington, D.C., United States RER Solutions Full time

    Job Type:Full-timeDescription:RER Solutions, Inc. is a company that values its employees as individuals, not just numbers. We offer outstanding leadership and exceptional benefits. We are currently seeking a Senior Systems Program Support Specialist to join our team.The Senior Systems Program Support Specialist will be responsible for designing databases,...

  • Senior Application Support Specialist

    5 days ago

    Washington, Washington, D.C., United States Innova Solutions Full time

    Job SummaryAs a System Analyst II (Application/Production Support) at Innova Solutions, you will play a crucial role in ensuring the smooth operation of our applications and platforms. Your primary responsibility will be to provide timely and effective support to our clients, resolving issues and implementing changes to maintain the highest level of...

  • Senior Food Preparation Specialist

    5 days ago

    Washington, Washington, D.C., United States Sunrise Senior Living Full time

    Job SummaryThe Senior Food Preparation Specialist is responsible for ensuring the proper, timely, and safe preparation and service of food according to established recipes, while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. This role requires effective management of all food production in the absence of...

  • Senior Administrative Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States LAUNCHTECH Full time

    Job SummaryLaunchTech is seeking an experienced Senior Administrative Support Specialist to provide expert-level administrative services at the Pentagon in Washington, D.C. This role will support senior executives and their directorates in a fast-paced and highly sensitive environment, ensuring efficient day-to-day operations while upholding the highest...

  • Administrative Support Specialist

    4 days ago

    Washington, Washington, D.C., United States Quality Support Full time

    Job DescriptionQuality Support is seeking an experienced Executive Assistant II to support our government client in Washington, D.C. The successful candidate will serve as a key member of our team, providing administrative support to senior government officials and other stakeholders.Key ResponsibilitiesMaintain calendars, schedules, and guest logs for...

  • Senior IT Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Business Performance Systems Full time

    Job SummaryAs a Senior Help Desk Support Service Specialist, you will be responsible for leading a team of help desk support staff in providing technical assistance to thousands of users from multiple federal agencies. You will exercise your expert judgment in an environment that gives you autonomy and flexibility, in a company that respects, uses, and...

  • Senior Enterprise Applications Specialist

    1 month ago

    Washington, Washington, D.C., United States Fawkes IDM Full time

    Job Title: Senior Applications EngineerFawkes IDM is seeking a highly skilled Senior Applications Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our enterprise applications.Key Responsibilities:Own and manage our enterprise applications, including Compulaw, Docusign,...

  • Senior IT Support Specialist

    1 week ago

    Washington, Washington, D.C., United States Business Performance Systems, LLC Full time

    As a Senior IT Support Specialist at Business Performance Systems, LLC, you will play a critical role in supporting a large multi-agency initiative. You will be responsible for providing technical assistance to thousands of users from multiple federal agencies, utilizing your IT knowledge and expertise to resolve complex IT issues.As a leader, you will...

  • Senior Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Korn Ferry Executive Search Full time

    Job Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Korn Ferry Executive Search. The successful candidate will be responsible for providing exceptional technical support to our clients in the field of electrical systems engineering.Key Responsibilities:* Troubleshoot and repair commercial system installations*...

  • Senior IT Support Specialist

    5 days ago

    Washington, Washington, D.C., United States NetCentrics Full time

    We are seeking a highly skilled Senior IT Support Specialist to join our team at NetCentrics. As a key member of our technical operations team, you will be responsible for providing exceptional technical support to senior executive leadership and other stakeholders.Key Responsibilities:Provide technical support for senior executive leadership and other...

  • Senior Computer User Support Specialist

    1 month ago

    Washington, Washington, D.C., United States The One 23 Group Full time

    Job Title: Senior Computer User Support SpecialistWe are seeking a highly skilled Senior Computer User Support Specialist to join our team at The One 23 Group. As a key member of our Field Service Support Structure, you will provide dedicated on-site support to commissaries, delivering exceptional technical and management expertise to meet all Acceptable...