Café Operations Specialist

2 weeks ago


Vergennes, Vermont, United States Wal-Mart Stores , Inc. Full time

Location: Addison, IL

Career Area: Sam's Club Jobs

Job Function: Food Service

Employment Type: Regular/Permanent

Position Type: Hourly

Requisition: WD176981

Position Overview:

Why do customers enjoy dining in our café at Sam's Club? Feedback indicates that one of the primary reasons is our dedicated and friendly café team members.

Do you have a strong interest in food preparation? Our café team members engage with our customers, fulfill their food requests, and deliver prompt and courteous service.

We take pride in every aspect of our responsibilities and approach our work with enthusiasm and energy.

We are looking for individuals who excel in teamwork and are committed to providing exceptional service, creating a welcoming atmosphere for our customers, and serving meals that feel like home.

Your Impact:

  • Ensuring that high-quality products are fresh, ready, and available in the café.
  • Maintaining cleanliness, monitoring temperature controls, checking expiration dates, and disposing of subpar food items.
  • Packaging ready-to-sell items in appropriate containers and organizing displays.
  • Preparing and serving ready-to-eat meals.
  • Keeping a clean, sanitized, and customer-ready environment.

The café associate role is an excellent entry point for a rewarding career at Sam's Club.

Key Responsibilities:

Team Collaboration: Stay informed about product specifications related to prepared food items; work with cross-functional teams and assist in training fellow associates; communicate effectively with team members; and adapt to the business's needs by working in various areas.

Food Expertise: Prepare food according to specifications; plan for future production and seasonal demands; adhere to food safety standards and sanitation guidelines; manage inventory; and maintain equipment.

Technology Utilization: Use digital tools to enhance sales, improve customer experiences, and boost associate engagement; leverage handheld technology for immediate decision-making regarding production and product quality.

Ownership: Drive performance in the café area; stock and rotate merchandise; ensure quality and date control; provide excellent customer service by understanding and addressing customer needs.

Brand Advocacy: Represent the brand positively; inspire and influence others to work in a respectful and supportive manner; assist in training and development while adhering to company policies and ethical standards.

Minimum Qualifications:

Must be 18 years of age or older. Candidates must successfully complete all required training and assessments for the position.

Preferred Qualifications:

Experience in food service and possession of a Food Handler Certification (Food Safety) is preferred.


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