Administrative Customer Service Representative
1 week ago
We are seeking a highly skilled and experienced Administrative Customer Service Representative to join our team at CSMC N. Robertson. As a key member of our outpatient clinic, you will be responsible for providing exceptional customer service to patients and their families.
Key Responsibilities- Provide accurate and timely information to patients regarding medical insurance, referral processes, and benefit plans.
- Utilize CS-Link/Epic to manage patient records and communicate with healthcare providers.
- Work collaboratively with the clinical team to ensure seamless patient care.
- Develop and maintain strong relationships with patients, families, and healthcare providers.
- 1 year of recent experience working in an outpatient clinic or medical office setting.
- Ability to read, understand, and respond to detailed oral and written instructions.
- Experience with medical terminology and insurance processes.
- 2+ years' recent experience working as a Patient Service Representative.
At CSMC N. Robertson, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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