Customer Service Representative and Office Administrator

1 week ago


South San Francisco, California, United States Spirair, Inc. Full time
Job Title: Customer Service Representative and Office Administrator

Spirair, Inc. is seeking a highly skilled and organized individual to fill the role of Customer Service Representative and Office Administrator. This is a unique opportunity to work in a dynamic and innovative environment, where you will be responsible for providing exceptional customer service and supporting the internal team.

Key Responsibilities:
  • Provide primary contact for customer service inquiries and resolve issues in a timely and professional manner.
  • Manage sales orders, shipments, and inventory, ensuring accurate tracking and reporting.
  • Process accounts receivables payments and maintain accurate financial records.
  • Assist sales team with vendor set up requirements and manage vendor credentialing programs.
  • Provide administrative support to field representatives, including shipping and training supplies.
  • Receive and log shipments, distribute mail and express documents, and maintain office supplies.
  • Support manufacturing operations with inventory tracking, materials planning, and order placement.
  • Facilitate office visits, arrange meetings, and develop company operations and workflows.
Requirements:
  • Bachelor's degree or equivalent preferred.
  • 3+ years of customer service experience preferred.
  • Start-up experience preferred.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Excellent interpersonal, organizational, problem-solving, and written/verbal communication skills.
  • Strong attention to detail and ability to prioritize multiple activities.
Benefits:

Spirair, Inc. offers a competitive salary, equity, and benefits package, including medical, dental, and vision insurance, paid time off, and 401(k). Legal authorization to work in the US is required. We are an equal opportunity employer and value diversity at our company.



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