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Front Desk Medical Office Coordinator

2 months ago

Jeffersonville Indiana, United States ProRehab Physical Therapy Full time
About ProRehab Physical Therapy

We are a member of the Confluent Health family, dedicated to providing exceptional patient care and a supportive work environment. Our team is passionate about helping patients achieve their goals and live their best lives.

Job Summary

We are seeking a highly organized and customer-focused Front Desk Medical Office Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing appointments, and ensuring seamless communication with our patients and staff.

Responsibilities
  • Provide warm and welcoming greetings to patients and visitors
  • Check patients in and out for appointments, ensuring all required documents are accurate and complete
  • Pleasantly answer phones and direct patients and others to the appropriate area or person
  • Accurately register patients and create patient accounts within our Electronic Medical Records (EMR) system
  • Schedule patient appointments for both new and existing patients
  • Perform routine administrative duties, including preparing patient charts/documents, insurance verifications, authorizations, data entry, and collection of payments
  • Complete opening and closing duties, and other tasks as assigned
  • Demonstrate exceptional customer service and maintain HIPAA compliance
Requirements
  • High School Diploma required
  • MS Office and basic office support skills (telephone, filing, data entry) and basic math skills
  • Excellent telephone etiquette, pleasant personality, and amazing customer service skills
  • Verbal and written communication skills; ability to clearly communicate with others
  • Previous experience in a similar role desired but not required
Benefits
  • Employee-centric work culture from the top down
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Parental Perks
  • And more