Hotel Front Desk Auditor
3 days ago
We are seeking a highly skilled and organized individual to join our team as a Night Auditor at Pride Hotels Inc. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.
Key Responsibilities:
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Ensure all guests feel they are having an exceptional experience at the property
- Complete additional bookkeeping, administrative, and accounting procedures as requested
Requirements:
- Some college is preferred but a high school diploma or equivalent is required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Flexible overnight hours are required
- Outstanding communication skills and excellent customer service skills are required
Pride Hotels Inc is committed to providing a positive and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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