Hotel Front Desk Auditor

3 days ago

Indiana, Pennsylvania, United States Pride Hotels Inc Full time
Job Title: Hotel Front Desk Night Auditor

We are seeking a highly skilled and organized individual to join our team as a Night Auditor at Pride Hotels Inc. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.


Key Responsibilities:
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Ensure all guests feel they are having an exceptional experience at the property
  • Complete additional bookkeeping, administrative, and accounting procedures as requested

Requirements:
  • Some college is preferred but a high school diploma or equivalent is required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Flexible overnight hours are required
  • Outstanding communication skills and excellent customer service skills are required

Pride Hotels Inc is committed to providing a positive and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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