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Guest Service Agent

1 month ago

Jeffersonville, United States Integral Hospitality Full time
Fairfield Inn & Suitesis looking for a motivated and enthusiastic Guest Service Agent / Front Desk Associate to join our team at this beautiful location

The hotel will benefit from an energetic, friendly, and professional individual. The guest Service Agent / Front Desk Associate is responsible for greeting, registering, and checking in/out guests and handling all phases of the guest's stay while providing excellent customer service. Strong time management and organizational skills will maintain efficiency in a fast-paced environment. Clear communication and an upbeat personality are essential traits for this position, particularly when responding to guests and interacting with team members in various departments.

Requirements:
  • Excellent communication, guest service & time management skills
  • Ability to manage duties of running a front desk while ensuring a high level of customer service
  • Ability to multi-task and work effectively in a fast-paced environment
  • Attention to detail & excellent organizational skills
  • Experience in Guest Services, with knowledge of the surrounding area
  • A team player and self-starter with working knowledge of the hotel industry
  • Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests