Guest Service Representative

4 weeks ago


Scottsdale, Arizona, United States Spinato's Pizzeria Full time
About the Role

At Spinato's Pizzeria, we're seeking a talented Guest Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional guest experiences and creating a warm and welcoming atmosphere for our customers.

Key Responsibilities
  • Welcome and acknowledge incoming guests, setting the tone for a memorable dining experience
  • Provide accurate wait times and maintain a seamless waitlist process
  • Ensure the dining room is set up for reserved parties, showcasing our attention to detail
  • Communicate effectively with our front-of-house team to ensure seamless service
  • Thank and welcome back all guests, demonstrating our commitment to customer satisfaction
  • Direct guests to other areas of the restaurant, such as the cashier counter, bar, or restrooms
  • Support other front-of-house positions as needed, showcasing your adaptability and teamwork
Requirements
  • Warm and friendly demeanor, with a passion for delivering exceptional guest experiences
  • Excellent communication skills, with the ability to work effectively with our team
  • Positive attitude, with a focus on providing outstanding service
  • Ability to multitask and work in a fast-paced environment
  • Current food handler's card or certificate, ensuring compliance with health and safety regulations
What We Offer
  • Free meals for you and your family, twice a day
  • 25% discount on all purchases in the restaurant (excluding alcohol)
  • Competitive benefits package, including health insurance, dental, and vision coverage
  • 401k plan with 100% match (up to 4% of wages)
  • Flexible scheduling, with opportunities to work around your needs
  • Closed on major holidays, ensuring you have time to relax and recharge
  • Reimbursements for tuition, gym memberships, and childcare expenses


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