Technical Service Specialist

7 days ago


Hicksville, New York, United States Danaher Corporation Full time

Unlock Your Potential in Cancer Diagnostics

At Danaher Corporation, our mission is to advance cancer diagnostics and improve lives. We're a global leader in the field, with a comprehensive portfolio of products and services that help healthcare professionals make accurate diagnoses.

About the Role

We're seeking a skilled Technical Service Specialist to join our team in the Yonkers/White Plains region. As a Field Service Engineer II, you'll be responsible for providing technical support to our customers, which will directly impact patient health and overall well-being.

Key Responsibilities:

  • Installation and Maintenance: Provide installation support, maintenance, modification, and repair on 3 or more mechanical, electromechanical, electronic, and/or refrigeration instruments.
  • Subject Matter Expertise: Offer subject matter expertise on one or more product lines, with the ability to handle on-site customer escalations.
  • Documentation and Administration: Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
  • Sales Support: Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.

Requirements:

  • Associate's Degree or Equivalent Experience: Associate's degree with a minimum of 3 years of technical experience OR a minimum of 5 years of equivalent technical work experience. Bachelor's degree preferred.
  • Travel Requirements: Ability to travel – up to 90% domestically, with frequent overnight stays with short lead times. Must have a valid driver's license with an acceptable driving record to meet fleet requirements.
  • Physical Demands: Ability to lift, move, or carry equipment up to 50 pounds, any other physical requirements.

Bonus Information:

This job is eligible for bonus/incentive pay.

Benefits Package:

We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, and a 401(k) plan to eligible employees.

Estimated Salary Range:

$39.00-$42.00 per hour, based on industry standards and location.



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