Outpatient Scheduling Coordinator

2 weeks ago


Wichita Falls, Texas, United States KANSAS GASTROENTEROLOGY LLC Full time
Job Description

Kansas Gastroenterology LLC is seeking a highly skilled Outpatient Scheduler to join our team. As a key member of our GI clinic and Endoscopy Center, you will be responsible for scheduling outpatient diagnostic and screening procedures, imaging, and other medical testing. Your primary focus will be on providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:

  1. Schedule outpatient procedures and testing via phone or faxed information
  2. Coordinate with patients and families to ensure smooth scheduling processes
  3. Interact with hospitals and other facilities to coordinate procedures
  4. Enter patient information into electronic records
  5. Review patient instructions and provide clear guidance
  6. Provide excellent customer service and greet patients in a polite and helpful manner
  7. Secure accurate and updated patient information at each appointment
  8. Reschedule patients as needed and answer calls with pertinent information
  9. Obtain and verify patient health history
  10. Fulfill clerical responsibilities as assigned, including sending and receiving patient records and completing forms as needed
  11. Adhere to infection control and safety guidelines, as well as confidentiality policies
  12. Promote wellness by providing patient education materials and communicating physician advice
  13. Maintain a clean and orderly waiting area and provide exceptional customer service
  14. Screen calls and direct them to the appropriate personnel
  15. Follow patient confidentiality policies and maintain a professional appearance and conduct
  16. Establish and maintain effective working relationships with physicians and coworkers
  17. Effectively cope with job stress and document work processes as required

Requirements:

High school diploma or equivalent required. Minimum three years of recent experience working in a medical facility. Excellent communication and organizational skills, with the ability to work in a fast-paced environment.



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