Supply Chain Coordinator

2 days ago


Wichita Falls, Texas, United States Softcom Systems Inc Full time
Job Summary

Softcom Systems Inc is seeking a highly skilled Supply Chain Coordinator to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring timely and accurate responses to quote inquiries, and coordinating with internal stakeholders to respond to customer requests.

Key Responsibilities:

  • Interface with customers to provide accurate and timely responses to quote inquiries
  • Ensure adherence to agreed-to plans, customer commitments, budgets, schedule requirements, company and customer ethics regulations and guidelines
  • Provide support to senior management and act as a liaison between customers and company executive management
  • Coordinate with internal stakeholders and act as a project manager to respond to customer requests

Requirements:

  • Bachelor's degree
  • At least 3 years of experience in supply chain, coordinating and expediting delivery schedules
  • SAP experience is preferred
  • Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint) is preferred

Preferred Qualifications:

  • Knowledge of Aerospace industry and standards
  • Proven customer support experience or experience as a client service representative
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to analyze, organize, and analyze data
  • Detail and process oriented
  • Previous customer service experience preferred
  • Available for after-hours on-call support
  • Strong oral and written communication skills


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