Sales and Customer Service Representative

17 hours ago


Rochester Hills, Michigan, United States Total Plastics, Int'l Full time
Account Manager Job Description

The Account Manager will serve as the primary sales and customer service representative to both existing and new accounts within an assigned territory. This role is focused on providing exceptional customer service and support, while also driving growth and expansion of the customer account base.

Key Responsibilities:
  • Provide expert customer support and proactive follow-up to ensure customer satisfaction and loyalty.
  • Identify and pursue new business opportunities to grow the customer account base.
  • Develop and maintain strong relationships with customers to understand their product needs and provide tailored solutions.
  • Manage customer pricing and quotes, ensuring accurate and timely delivery of products and services.
  • Stay up-to-date on new products and technologies to apply knowledge and expertise to the role.
  • Enter all quotes and orders into the inventory operating system (Epicor) to ensure accurate tracking and management.
Requirements:
  • Foundation in consultative sales and a passion for building strong customer relationships.
  • Comfort with CRM and inventory tracking software (Epicor).
  • Knowledge and experience in plastics, distribution, fabrication, and supply chain.
  • High-caliber communication and interpersonal skills.
  • Ability to thrive in a team environment and adapt to changing customer needs.
  • Strong desire to learn and grow, with a willingness to take on new challenges and responsibilities.
What We Offer:
  • Competitive base salary and uncapped profit-sharing opportunities.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Employer-sponsored wellness programs and 401(k) matching.
  • Tuition reimbursement program and paid volunteer time.
  • Paid maternity and paternity leave, as well as paid holidays and PTO.
  • Promotion and development opportunities to support career growth and advancement.


  • Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...


  • Rochester Hills, Michigan, United States TruGreen Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a TruGreen Contact Center Sales Representative. As a key member of our sales team, you will play a critical role in helping new and existing customers find the right lawn care maintenance plans.Key ResponsibilitiesGenerate leads and close sales by receiving...


  • Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About the RoleWe are seeking a highly skilled and motivated Receptionist/Cashier to join our team at Serra Rochester Hills. As a key member of our front office, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and supporting our sales and management teams.Key ResponsibilitiesProcess customer payments...


  • Rochester Hills, Michigan, United States Michaels Arts and Crafts Full time

    **Deliver Exceptional Customer Experiences**As a key member of our Michaels Arts and Crafts team, you will be responsible for providing top-notch customer service, ensuring that every customer has a positive and engaging experience in our store. Your primary goal will be to help customers find what they're looking for, answer their questions, and provide...


  • Rochester Hills, Michigan, United States Lake Michigan Credit Union Full time

    About the Role:Lake Michigan Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and building strong relationships with our business partners.Key...


  • Auburn Hills, Michigan, United States Valeo Full time

    {"h1": "Customer Service Representative", "p": "At Valeo, we are committed to providing exceptional customer service and support. As a Customer Service Representative, you will be the primary point of contact for our customers, handling their inquiries, resolving issues, and ensuring their satisfaction.Your key responsibilities will include:* Handling...


  • Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    {"title": "Receptionist/Cashier Position", "description": "We are seeking a highly skilled Receptionist/Cashier to join our team at Serra Rochester Hills. As a key member of our dealership, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and assisting with various administrative tasks.Key...


  • Farmington Hills, Michigan, United States The Auto Club Group Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and resolving issues with ease? We're seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Auto Club Group.About the Role:Provide top-notch customer...


  • Rochester Hills, Michigan, United States Allied Insurance Managers Inc. Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Insurance Sales Representative to join our team at Allied Insurance Managers, Inc. As an Insurance Sales Representative, you will be responsible for facilitating insurance sales among new and prospective clients, while providing exceptional customer service and ensuring accurate records of all...


  • Rochester, Michigan, United States Energy Steel Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Energy Steel. The successful candidate will be responsible for driving inside sales and processing customer quotations.Key ResponsibilitiesReview customer requests and process quotes in a timely and suitable mannerFollow up on open quotes and work...


  • Rochester Hills, Michigan, United States Groundworks Full time

    Job OpportunityWe are seeking a skilled Outside Sales Representative to join our team in the Rochester Hills, MI areaAs a Certified Field Inspector, you will partner with homeowners to diagnose issues and recommend solutions through our foundation repair and water management services.Why You'll Thrive in This RoleCompetitive commission program with uncapped...


  • Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    Job Title: Cashier/ReceptionistWe are seeking a highly skilled and motivated Receptionist/Cashier to join our team at Serra Rochester Hills. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Responsibilities:Calculate customer bills using our...


  • Rochester, Michigan, United States FastSigns Full time

    Customer Service RepresentativeFASTSIGNS #381901 is seeking a skilled Customer Service Representative to provide exceptional support to our clients.Key Responsibilities:Act as the primary point of contact for current and prospective customersPrepare estimates, implement work orders, and ensure timely delivery of finished ordersParticipate in daily team...


  • Rochester, Michigan, United States Energy Steel Full time

    Job SummaryThe Customer Service Representative position at Energy Steel will be responsible for driving inside sales and processing customer quotations. In this role, you will be reviewing customer requests, processing quotes in a suitable manner, following up on open quotes, and working with the Quick Response Team to ensure timely completion of all daily...


  • Rochester Hills, Michigan, United States Allstate Insurance Agency - Thea Collins Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a key member of our agency, you will play a vital role in helping our customers protect their families and assets.Key ResponsibilitiesAchieve sales goals by generating new business and cross-selling existing...


  • Auburn Hills, Michigan, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all...


  • Auburn Hills, Michigan, United States Genisys Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative at Genisys Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our products and services.Key ResponsibilitiesInteract with members...


  • Auburn Hills, Michigan, United States Newcombs Auto Sales Full time

    Job OverviewWe are seeking a highly skilled Auto Sales Person to join our team at Newcombs Auto Sales. As a key member of our sales team, you will be responsible for driving company revenue and overseeing the development of a sales team.Key ResponsibilitiesAnalyze sales metrics to identify areas of improvement and develop strategies to enhance sales...


  • Auburn Hills, Michigan, United States Public Storage Full time

    Unlock Your Career PotentialAt Public Storage, we're seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleWe're looking for a motivated and customer-focused individual to work independently at...


  • Rochester Hills, Michigan, United States Fifth Third Full time

    OverviewAt Fifth Third Bank, we are dedicated to enhancing the banking experience for our customers. We are seeking a skilled professional to elevate our customer service standards.Key ResponsibilitiesAs a Lead Customer Service Representative, you will:1. **Deliver Exceptional Service**: Engage with customers to understand their unique financial needs,...