Community Operations Supervisor

1 week ago


Palatine, Illinois, United States Village Green Full time
Job Overview

Company Overview
VILLAGE GREEN is a well-established organization, founded in 1919, recognized for its commitment to creating a positive workplace culture. We pride ourselves on being a people-centric company, consistently earning accolades such as Great Places to Work and Top Workplaces. Our focus is on empowering our team members with the necessary tools, training, and resources to thrive and advance in their careers.

Position Summary
We are seeking a skilled and proactive Operations Manager to join our team at a premier property. This role is essential in ensuring exceptional service and operational excellence for our clientele in a large multi-family residential setting.

Compensation
Salary: Up to $70,000 with performance-based bonuses and commissions.

Key Responsibilities
  • Support the Property Manager in overseeing daily operations, with a focus on financial management and leasing activities.
  • Handle accounts receivable, ensuring timely payment collection and maintaining accurate resident ledgers.
  • Utilize property management software to track daily operations, including move-ins, move-outs, and lease renewals.
  • Administer the lease renewal process, including communication with residents and updating records accordingly.
  • Generate and manage correspondence related to lease agreements, violations, and other resident communications.
  • Conduct inspections of vacated units to assess conditions and determine necessary charges before processing security deposits.
  • Prepare month-end financial reports and maintain a collection policy for outstanding resident accounts.
  • Assist in marketing efforts for vacant units and support the leasing team as needed.
  • Ensure compliance with fair housing regulations and maintain professional relationships with residents and vendors.
  • Perform additional duties as assigned by the Property Manager to support overall property management operations.
Qualifications
  • Bachelor's degree preferred.
  • Experience in property management or a related operational role is advantageous.
  • Proficient in Microsoft Office Suite and property management software.
  • Strong organizational and communication skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Real estate license is a plus.

Commitment to Diversity
We are an equal opportunity employer, dedicated to fostering a diverse workforce. We encourage individuals from all backgrounds to apply. Our workplace is drug-free, and pre-employment drug testing and background checks are standard procedures.



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