Risk and Compliance Analyst

2 weeks ago

Chicago, Illinois, United States Heartland Human Care Serv Full time
Job Overview

Position: Compliance and Risk Management Specialist

Location: Hybrid Work Arrangement

Schedule: Monday - Friday, 8:30 AM - 5:00 PM

Role Summary:

The Compliance and Risk Management Specialist plays a crucial role in safeguarding the integrity of Heartland Human Care Services (HHCS). This position is pivotal in identifying, assessing, and mitigating risks through comprehensive compliance evaluations, participant grievance management, and support for the organization's risk management initiatives. The specialist ensures adherence to all relevant federal, state, and local regulations, as well as the standards set by accrediting bodies.

Key Responsibilities:

  • Risk Assessment and Management: Conduct thorough evaluations of existing controls to determine their effectiveness in mitigating identified risks. Proactively monitor and analyze trends to identify potential risks and develop appropriate response strategies.
  • Compliance Oversight: Execute regular compliance reviews across various programs and departments to ensure adherence to applicable regulations and policies. Maintain detailed documentation of findings and corrective action plans.
  • Training and Development: Facilitate training sessions on compliance and risk management for staff, ensuring that all team members are equipped with the necessary knowledge and skills.
  • Grievance Management: Lead the development and implementation of a standardized participant grievance program, ensuring effective resolution of complaints and continuous improvement of service delivery.
  • Reporting and Documentation: Generate and submit regular reports detailing compliance activities, findings, and recommendations to management.

Qualifications:

  • A bachelor's degree in social work, human services, public health, health administration, or a related field is required; a master's degree is preferred.
  • A minimum of five years of experience in risk management, quality assurance, compliance, or accreditation-related projects.
  • Experience in training staff on compliance standards and direct interaction with participants regarding service recovery is essential.
  • Familiarity with federal, state, and local compliance standards, as well as HIPAA regulations, is preferred.

Skills and Abilities:

  • Strong leadership and change management capabilities.
  • Proficient in data analysis and reporting, with advanced skills in Microsoft Excel.
  • Excellent organizational, verbal, and written communication skills.
  • Ability to manage multiple projects simultaneously while maintaining a high level of attention to detail.
  • Experience working with diverse populations and a commitment to fostering an inclusive environment.

Work Environment:

  • Flexible work arrangements, including remote and onsite opportunities.
  • Moderate noise levels and occasional exposure to outdoor elements during site visits.

Equal Opportunity Employer:

Heartland Human Care Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

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