Financial Counselor for Patients
2 weeks ago
Company Overview:
Prairie Ridge Health is dedicated to providing exceptional healthcare services and support to our community. We are currently seeking a qualified individual to fill the role of Patient Financial Counselor within our Registration Department.
Position Overview:
This role serves as the financial intermediary between patients and Prairie Ridge Health. The Patient Financial Counselor is responsible for:
- Conducting thorough research and verification of insurance eligibility and benefits.
- Communicating and clarifying all financial responsibilities of patients and guarantors.
- Providing guidance to resolve any outstanding financial obligations, which may include securing payments or establishing payment plans.
- Assisting patients in accessing Federal or State assistance programs and managing Community Care applications.
- Pre-registering patients for scheduled outpatient services and serving as a resource for the Patient Access team.
Qualifications:
Required:
- Experience in health insurance, including familiarity with terminology and understanding of coverage and benefits.
- Proficiency in word processing to create professional documents, including letters and reports.
- Intermediate skills in Microsoft Excel or similar spreadsheet software for data management and reporting.
- Ability to perform basic mathematical calculations.
- Strong verbal and written communication skills for effective interaction with patients and healthcare professionals.
- A high school diploma or equivalent; some college education is preferred.
- Professional demeanor with strong customer service and assertiveness in payment requests.
- Excellent problem-solving abilities to coordinate various resources.
- Capability to work independently and collaboratively within a team.
Preferred:
- Certification as a Patient Account Technician or Healthcare Collection Specialist.
- Knowledge of medical terminology.
Work Schedule:
Various shifts available Monday through Friday.
Employment Type:
PRN (as needed).
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