Account Executive

1 day ago

Anaheim, United States Spectrum Full time
Job Summary

The Account Executive - Direct Retail Sales role serves as a key liaison between Spectrum and our Retail Partner Direct Sales portfolio. This position is responsible for growing revenues by maximizing sales through effective management of the day-to-day relationship of the assigned book of business, ensuring representation of the Spectrum brand, and protecting the overall customer experience.

Key Responsibilities
  • Actively support all efforts to simplify and enhance the customer experience.
  • Provide account management, including audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance, and merchandising.
  • Conduct regular meetings, training, and account reviews with assigned partners to ensure they are maximizing Spectrum sales and meeting quality standards and KPIs.
  • Maintain knowledge and ensure delivery and understanding of current products, services, promotions, offerings, etc., to assigned partners.
  • Collaborate closely with owners from assigned partners to create and manage growth plans.
  • Work with Operations, Strategy, and divisional teams to ensure alignment with department and Company objectives.
  • Coordinate and assist with special events, and oversee staffing, merchandising, and sales execution.
  • Conduct side-by-side selling of Spectrum services to customers at retailer's locations, train and develop retailers.
  • Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month.
  • Meet or exceed assigned KPI metrics, including sales quotas, product mix, chargeback, etc.
  • Provide frequent reports to channel leadership, including sales impact factors, activity feedback, challenges, etc.
  • Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume.
Requirements
  • Ability to read, write, speak, and understand English.
  • Sales presentation skills, problem-solving capabilities, organized and demonstrated initiative.
  • Practical written, verbal, and interpersonal communication skills.
  • Ability to work independently.
  • Comfort utilizing Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Travel frequently within the assigned territory.
  • Flexibility to work retail hours, including evenings/weekends, and adjust the schedule as needed based on assigned partners' needs and to maximize sales opportunities.
  • Reliable transportation.
  • Valid and active State driver's license and safe driving record, as required.
Preferred Qualifications
  • Bilingual a plus.
About Spectrum

Spectrum is a leading provider of cable television, internet, and phone services in the United States. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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