Veterinary Front Desk Associate

23 hours ago


Culver City, California, United States Southern Veterinary Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at Sepulveda Animal Hospital. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Answer and direct phone calls, schedule appointments, and manage client records
  • Prioritize tasks, maintain accurate records, and provide excellent customer service
  • Assist with financial transactions, maintain accurate balances, and follow cash handling procedures
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates
  • Advocate for pets through client education on preventative care, pet health needs, and treatment recommendations
  • Provide a positive and compassionate experience for clients and their pets
Requirements
  • High school diploma or equivalent required; experience in a veterinary setting preferred
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of veterinary medical terminology
  • Flexibility to work a variety of shifts, including weekends and holidays
Benefits
  • Competitive hourly rate: $15.35-$25.70/hour based on experience
  • Health care plan (medical, dental, and vision)
  • Retirement plan (401k)
  • Life insurance (basic, voluntary, and AD&D)
  • Short-term disability
  • Paid time off (vacation and public holidays) for eligible positions
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
  • Teladoc: free doctor access 24/7
  • Discounted veterinary care
  • EAP (Employee Assistance Program)

Join our team of dedicated professionals who are passionate about providing exceptional care to pets and their owners. If you are a motivated and compassionate individual who is looking for a rewarding career in veterinary medicine, we encourage you to apply.



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