Cemetery Associate

2 weeks ago


Culver City, California, United States Archdiocese of San Antonio Full time
About the Role

The Cemetery Associate I (CA I) is a vital member of our team at the Archdiocese of San Antonio, providing exceptional support to our cemetery operations. This role is responsible for ensuring the smooth day-to-day functioning of our office, including administrative duties, customer service, and assisting families with their needs.

Key Responsibilities
  • Administrative Support: Provide general administrative support, including daily deposits, work orders, and filing.
  • Customer Service: Assist families with merchandise purchases, answer inquiries about burial locations, and ensure that interments are recorded properly and on a timely basis.
  • Record Keeping: Maintain accurate records in customer accounting software (Plotbox) and enter all records and some contracts into accounting software.
  • Policy Application: Understand and apply knowledge of cemetery policy to assist families and coworkers.
  • Memorial Applications: Assist with the memorial application process as needed.
  • Confidentiality: Protect the confidentiality of any information or material obtained in the service with the organization.
  • Teamwork: Collaborate with other office and grounds personnel to ensure the efficient operation of the office.
Requirements
  • Education: High school diploma or equivalent; Associates degree preferred.
  • Experience: At least two (2) years of working in an office environment providing customer service and administrative support.
  • License and Credentials: Reliable transportation, valid driver license, and valid vehicle insurance.
  • Skills: Excellent customer service skills, experience with Microsoft Office applications, and ability to work independently and on a team.


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