System Reliability Engineer

18 hours ago


Strongsville, Ohio, United States PNC Bank NA Full time
Job Summary

PNC Bank NA is seeking a skilled System Reliability Engineer to join our team. As a key member of our IT department, you will be responsible for ensuring the stability and compliance of our systems and software.

Key Responsibilities
  • Monitor and maintain systems and software to ensure stability and compliance with technology standards.
  • Perform maintenance tasks, including installation of patches and upgrades.
  • Identify and resolve incidents, and participate in root cause analysis and correction.
  • Monitor system availability, performance, and capacity against baseline metrics.
  • Develop in-depth knowledge of supported systems and applications.
  • Perform application governance, including required attestations and compliance with technology standards.
Requirements
  • University/college degree or equivalent experience.
  • 2+ years of relevant professional experience.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.
Preferred Skills
  • Application development.
  • Business management.
  • Customer needs analysis.
  • Design and problem-solving.
  • Process improvements.
  • Release management.
  • Software solutions.
  • User experience (UX) design.
Competencies
  • Analytical thinking.
  • Application maintenance.
  • Application programming interfaces (APIs).
  • Decision making and critical thinking.
  • IT environment.
  • IT incident management.
  • IT service management (ITSM).
  • IT standards, procedures, and policies.
  • Packaged application integration.
  • Software reliability management.
  • System development life cycle.
  • Technical troubleshooting.
Benefits

PNC Bank NA offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

PNC Bank NA is an equal employment opportunity employer and welcomes applications from diverse candidates. If you require an accommodation to participate in the application process, please contact us via email at accommodation.request@pnc.com or call and say "Workday" for accommodation assistance.



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