Luxury Client Consultant
1 week ago
Position: Customer Experience Advisor at BVLGARI
About BVLGARI: A prestigious Italian luxury brand celebrated for its stunning jewelry and timepieces, BVLGARI is on the lookout for a Customer Experience Advisor to enhance our team. Reporting directly to the Assistant Store Manager or Store Director, you will be instrumental in providing a tailored and sophisticated client experience that reflects the essence of our brand.
Core Responsibilities:
- Deliver outstanding service and foster strong connections with clients to enhance satisfaction and loyalty.
- Implement sales strategies customized to meet the unique needs of each client, ensuring an unforgettable shopping journey.
- Exemplify the BVLGARI brand with enthusiasm and convey its core values effectively.
- Meet and exceed sales objectives, focusing on both the volume and quality of transactions.
- Handle high-value sales and nurture premium client relationships.
Qualifications:
- Proven track record in luxury retail, consistently surpassing sales targets.
- Experience in serving upscale clientele and managing sophisticated sales processes.
- Exceptional customer service abilities with a commitment to creating unforgettable client experiences.
- Capability to engage effectively with a diverse range of clients from various cultural backgrounds.
- Fluency in multiple languages to accommodate a varied clientele.
- Strong technological proficiency, including knowledge of retail and CRM systems.
- Excellent communication skills paired with a results-oriented, entrepreneurial spirit.
Employee Benefits:
Alongside a competitive salary, BVLGARI provides a comprehensive benefits package that includes health coverage, retirement plans, and various paid time off options. We are committed to being an equal opportunity employer, promoting diversity and inclusion within our workforce.
Application Procedure:
- Submit your application through our online portal.
- The recruitment team will assess your application.
- Shortlisted candidates will participate in interviews with the Hiring Manager and Executive Leadership.
- A final interview may be conducted by the Talent Acquisition team or HR Business Partner.
Internal Opportunities:
If you are currently employed within the LVMH group and wish to explore opportunities at BVLGARI, please connect with your direct manager or HR Business Partner to express your interest. We are eager to welcome talent from within the LVMH family and support your professional growth.
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