Customer Experience Associate
3 days ago
We are currently looking for an entry-level Customer Service Representative (CSR) to support our Sales Team and act as a primary point of contact for our clients. Based in Indianapolis, IN, this role involves managing client interactions, both inbound and outbound, to ensure smooth file progression and customer satisfaction. As the first point of escalation, the CSR will address client needs, gather required documentation, and collaborate closely with Account Managers to support seamless service.
Responsibilities:
- Client Support: Manage inbound client calls, answer basic questions, provide file updates, and address any concerns before escalating as necessary.
- Document Collection: Make outbound calls to clients to collect documentation critical to project progression.
- Sales Team Collaboration: Assist Account Managers and Sales Team by screening calls and completing essential tasks, such as obtaining client documentation and preparing checklists.
- Client Contact: Act as the first point of client interaction, managing communications with professionalism and responsiveness.
Requirements:
- Customer Service Skills: Strong communication skills, attention to detail, and the ability to manage customer interactions effectively.
- Software Proficiency: Familiarity with HubSpot and Microsoft Office Suite is a plus.
- Growth Potential: Interest in career development with the possibility of promotion to roles in outbound sales, account management, estimating, or supplementing.
Salary: The salary for this position is $48,000 per year.
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Customer Experience Associate
1 week ago
Indianapolis, Indiana, United States Watch it Full timeJob Summary:We are seeking a Customer Experience Associate to join our team at Watch It in Fashion Mall. In this role, you will be responsible for creating a welcoming and enjoyable shopping experience for customers, as well as assisting with product selection and driving sales in our watch retail store.The ideal candidate will have excellent communication...
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Customer Experience Associate
3 days ago
Indianapolis, Indiana, United States GNC Full timeEmpowering Healthy LivingAs a Sales Associate at GNC, you will play a vital role in helping customers find the right products to improve their health and wellbeing. We are committed to providing exceptional customer service and creating a welcoming environment for everyone.With estimated salaries ranging from $40,000 to $60,000 per annum, this opportunity...
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Customer Experience Associate
2 weeks ago
Indianapolis, Indiana, United States QUEST FOOD MANAGEMENT SERVICES LLC Full timeJob SummaryWe are seeking a skilled Customer Experience Associate to join our team at Quest Food Management Services LLC.In this role, you will be responsible for providing exceptional customer service by preparing and serving menu items to our valued customers.A key aspect of this position is maintaining a clean and organized workspace, ensuring that all...
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Customer Experience Specialist
2 days ago
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Customer Experience Lead
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Indianapolis, Indiana, United States Hertz Full timeHertz is seeking a skilled Customer Experience Associate to provide exceptional customer service and drive employee empowerment.The ideal candidate will possess 3+ years of experience in customer service, operations, and sales, with a focus on building strong relationships and providing excellent problem-solving skills.Key responsibilities include handling...
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Customer Experience Representative
2 weeks ago
Indianapolis, Indiana, United States Sunnyside Full timeCompany OverviewSunnyside is a leading cannabis retailer committed to providing exceptional customer experiences. Our mission is to normalize and professionalize the cannabis industry through education, quality products, and a welcoming environment.Job DescriptionThe Sales and Service Associate will be responsible for advising customers on selecting the...
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Customer Experience Coordinator
3 days ago
Indianapolis, Indiana, United States Lockhart Auto Group Full timeLets find the best person for the job who can become part of Lockhart Auto Group family, to take care of scheduling, dealing with people and promote sales.About This OpportunityWe are searching for an exceptional Customer Experience Coordinator who will assist our customers with their queries, schedule appointments, and provide overall support.Main...
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Customer Experience Specialist
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Indianapolis, Indiana, United States Prime Car Wash Full timeTake Your Career to the Next LevelWe are seeking a highly skilled Sales Associate to join our team at Prime Car Wash. As a member of our sales dream team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Job Description:Company Overview: At Prime Car Wash, we are committed to revolutionizing the car wash...
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Customer Experience Representative
3 days ago
Indianapolis, Indiana, United States Vuori, Inc Full timeAbout Vuori, IncVuori, Inc is a leading athletic apparel company that draws inspiration from an active coastal California lifestyle. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm, and purpose.As a Retail Sales Associate at Vuori, Inc, you will play a critical role in communicating the brand's values and vision to...
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Digital Customer Experience Specialist
3 days ago
Indianapolis, Indiana, United States MI Homes Full timeAbout Us: M/I Homes has been building new homes of outstanding quality and superior design for over 40 years. Our company values diversity and inclusion, and we are committed to attracting and retaining talented individuals from all backgrounds.Job Summary:We are seeking a Digital Customer Experience Specialist to join our team. This role will focus on...
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Customer Experience Specialist
2 days ago
Indianapolis, Indiana, United States Wal-Mart Stores , Inc. Full timeJob Responsibilities:As a Sales Associate at Wal-Mart Stores, Inc., you will be responsible for:Ensuring that customers receive accurate and efficient service, including answering questions, resolving issues, and making recommendations.Processing sales transactions accurately and efficiently, handling cash, credit card payments, and mobile...
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Customer Engagement Associate
2 weeks ago
Indianapolis, Indiana, United States Holly Krauter - State Farm Agent Full timeJob OpportunityWe are seeking a highly skilled and motivated individual to join our team as a Customer Engagement Associate. In this role, you will be responsible for developing and maintaining strong relationships with customers, identifying their insurance needs, and providing tailored solutions to meet those needs.As a Customer Engagement Associate, you...
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Customer Experience Ambassador
1 week ago
Indianapolis, Indiana, United States Hertz Full timeHertz is seeking a CUSTOMER EXPERIENCE AMBASSADOR to provide exceptional customer service, drive sales growth, and foster a positive brand experience. About the Role:The Customer Experience Ambassador is responsible for delivering above-and-beyond customer service, creating a culture of empowerment among employees to provide excellent customer experiences....
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Customer Experience Manager
6 days ago
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Customer Experience Advocate
2 days ago
Indianapolis, Indiana, United States Clinical Architecture Full timeAbout UsClinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service.We are...
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Customer Experience Coordinator
4 days ago
Indianapolis, Indiana, United States INFODYNAMICS Full timeJob OverviewWe are seeking a highly skilled Customer Project Coordinator to join our team at INFODYNAMICS. The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment.As a Customer Project Coordinator, you will be responsible for managing projects, coordinating support services, and...
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Customer Experience Advocate
4 weeks ago
Indianapolis, Indiana, United States Indygo Full time**Job Overview:**We are seeking a Customer Experience Advocate to join our team at IndyGo. As a key member of our operations team, you will be responsible for investigating and responding to customer complaints and comments regarding our service.Salary:The estimated salary for this position is between $47,000 and $53,000 annually, depending on education and...
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Customer Service Associate
2 days ago
Indianapolis, Indiana, United States Dollar Tree Full timeWe are looking for a Customer Service Associate to join our team at Dollar Tree. In this role, you will be responsible for providing exceptional customer service, handling sales transactions, and maintaining store appearance.About the JobThis is a full-time position that requires a warm and welcoming personality. You will work closely with other team members...
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Customer Experience Coordinator
4 weeks ago
Indianapolis, Indiana, United States Blue Compass RV Full timeAt Blue Compass RV, we are seeking a skilled Receptionist to join our team. As a key contributor to delivering exceptional customer experiences, you will play a pivotal role in making every interaction with our customers memorable and impactful.Compensation:Competitive hourly rate: $16-$17 per hourAbout the Role:The Receptionist is responsible for being the...
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Customer Experience Specialist
5 days ago
Indianapolis, Indiana, United States Yoga Democracy Full timeJob OverviewWe are seeking an experienced Customer Experience Specialist to join our team at Yoga Democracy. As a key member of our sales team, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.Responsibilities:Deliver outstanding customer service by responding to customer inquiries and resolving issues in a...