Customer Service Team Lead
2 weeks ago
Lead a Team of Customer Service Professionals
Bass Pro Shops is seeking a highly motivated and experienced Team Lead to join our Customer Service team. As a Team Lead, you will be responsible for supporting the achievement of departmental sales, gross margin, inventory shrinkage, and payroll goals.
Key Responsibilities:
- Provide daily direction to associates within the department
- Prepare to-do/task lists
- Execute all merchandising directives
- Ensure a pleasant and productive shopping experience for all customers
Requirements:
- Proven experience in a customer-facing role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
About Bass Pro Shops:
Bass Pro Shops is a leading outdoor recreation retailer that offers a wide range of products and services for outdoor enthusiasts. We are committed to providing our customers with an exceptional shopping experience and are seeking talented individuals to join our team.
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