Customer Service Team Lead

2 weeks ago


Morgantown, West Virginia, United States Bass Pro Shops Full time

Lead a Team of Customer Service Professionals

Bass Pro Shops is seeking a highly motivated and experienced Team Lead to join our Customer Service team. As a Team Lead, you will be responsible for supporting the achievement of departmental sales, gross margin, inventory shrinkage, and payroll goals.

Key Responsibilities:

  • Provide daily direction to associates within the department
  • Prepare to-do/task lists
  • Execute all merchandising directives
  • Ensure a pleasant and productive shopping experience for all customers

Requirements:

  • Proven experience in a customer-facing role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment

About Bass Pro Shops:

Bass Pro Shops is a leading outdoor recreation retailer that offers a wide range of products and services for outdoor enthusiasts. We are committed to providing our customers with an exceptional shopping experience and are seeking talented individuals to join our team.



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