Account Manager
3 weeks ago
As a key member of our team at David Rozeff - State Farm Agent, you will play a vital role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.
Responsibilities include:
- Establishing customer relationships and following up with customers, as needed.
- Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promoting successful and long-lasting customer relations.
Qualifications include:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience managing client relationships is preferred.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to a customer.
Benefits include:
- Salary plus commission/bonus.
- Health benefits.
- Growth potential/opportunities for advancement within my agency.
Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mission, TX and help customers with their insurance and financial services needs, including:
- Auto insurance.
- Home insurance.
- Life insurance.
- Retirement planning.
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