Global Senior Manager of Billing and Collections

1 week ago


Maine, United States Sprinklr Full time

Senior Manager, Credit & Collections at Sprinklr

Sprinklr is on the lookout for an experienced and driven Global Senior Manager for the Credit & Collections division. In this pivotal role, you will oversee a dedicated team tasked with managing credit protocols, collection processes, and financial analytics. Reporting directly to the Global Senior Director of Revenue Accounting, your contributions will be vital in enhancing operational efficiency and supporting the organization's strategic objectives.

Key Responsibilities:

  • Develop and implement credit and collections strategies to minimize financial risks.
  • Lead and nurture a global team focused on collections.
  • Monitor and present key performance indicators and trends to executive leadership.
  • Manage cash flow forecasting, Days Sales Outstanding (DSO), aging reports, and trend evaluations.
  • Ensure compliance and accuracy during internal and external audits.
  • Collaborate with Financial Planning & Analysis on collections goals.
  • Establish and maintain strong relationships with both internal and external partners.
  • Guide, mentor, and support team members in their professional development.

Requirements:

  • At least 10 years of experience in enterprise SaaS collections.
  • Familiarity with NetSuite, Salesforce, and Power BI is advantageous.
  • Proficient in advanced Excel functionalities.
  • Experience in rapidly growing technology firms is preferred.
  • Proven track record in leading collections teams effectively.
  • Knowledge of GAAP, SOX, and auditing principles.

About Sprinklr:

Sprinklr is dedicated to empowering organizations worldwide to improve customer satisfaction. Our platform facilitates the digital transformation of customer interactions, enabling brands to connect, engage, and listen to their customers on a global scale. We emphasize employee well-being and personal development, providing a comprehensive range of benefits and growth opportunities.

Compensation:

$100,000 - $133,000 - $166,000. Base salary is determined by experience, skills, and location. Candidates may also be eligible for discretionary bonuses, commissions, or equity plans. Employees based in the U.S. are entitled to a full benefits package.



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