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Executive Director at Nosotros Rock Climbing Gym

2 months ago

Escondido, California, United States The Gospel Coalition INC Full time

**Job Summary**

We are seeking a highly skilled and experienced Executive Director to lead our team at The Gospel Coalition INC. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our rock climbing gym, ensuring a positive and motivating atmosphere for our staff and customers.

**Key Responsibilities**

- **Leadership and Management**

* Provide strategic direction and guidance to our team, fostering a culture of excellence and customer satisfaction

* Develop and implement effective policies and procedures to drive business growth and improvement

* Lead by example, demonstrating a strong work ethic and commitment to our organization's values

- **Customer Service**

* Deliver exceptional customer experiences, ensuring that every interaction is positive and memorable

* Develop and maintain strong relationships with our customers, understanding their needs and preferences

* Collaborate with our team to identify and address customer concerns, ensuring prompt and effective resolution

- **Operations and Administration**

* Oversee the management of our facility, ensuring that it is clean, organized, and well-maintained

* Develop and implement efficient processes and systems to drive business efficiency and productivity

* Manage our budget and resources, ensuring that we are operating within our means and achieving our financial goals

**Requirements**

* 3+ years of experience in a leadership or management role, preferably in the fitness or recreation industry

* Proven track record of success in driving business growth and improvement

* Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers

* Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions

* Ability to work independently and as part of a team, with a strong commitment to our organization's values and mission