Resident Services Director

2 days ago

Escondido, California, United States Gardens at Escondido Full time
Job Title: Resident Services Director

We are seeking a highly skilled and experienced Resident Services Director to join our team at The Gardens at Escondido.

Job Summary:

The Resident Services Director is responsible for overseeing the successful operation of the Residential Care Department. This includes supervising care staff, coordinating resident care programs, and ensuring compliance with state regulations and Pacifica Policy and Procedures.

Key Responsibilities:

  • Supervise and train care staff, including setting and adjusting rates of pay and hours of work, providing formal and informal performance feedback, and recognizing both appropriate and inappropriate behaviors/performances through rewards and discipline.
  • Interview residents and families prior to admission, coordinate pre-admission screening and assessment, and evaluate resident care needs and determine required level of care upon admission and changes in condition.
  • Update medical charts and care plans, observe residents' health status, and take actions to address concerns within scope of practice.
  • Record and notify the Executive Director, physician, pharmacist, and family of any significant changes to resident's health status and/or reactions to drugs, treatments, or significant incidents.
  • Order medications from pharmacy, maintain records, and ensure that medications are properly stored and cared for.
  • Implement orientation and education programs that explain the philosophy of service in accordance with Pacifica Policies and Procedures.
  • Schedule Personal Care Assistants, develop daily tasks, and make assignments.
  • Verify employee hours on time cards and payroll reports and arrange replacement staffing when necessary.
  • Monitor associates in administration of medication, including frequent audits of medication records, and interview and test job applicants.
  • Continually assess resident needs in relation to associate training needs to determine priorities in designing an ongoing orientation program.

Requirements:

  • 2-3 years of supervisory experience, prior care experience in an assisted living community or skilled nursing facility, and valid First Aid and CPR Certification.
  • Able to speak, read, write, and understand the English language fluently.

Work Schedule:

  • 9:00 am- 5:00 pm

EEOC Statement:

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related, or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

Pacifica is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

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