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Patient Service Representative

2 months ago

Lake Zurich Illinois, United States RUSH Physical Therapy Full time
About the Role

RUSH Physical Therapy is seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Manage patient flow and registration process
  • Coordinate patient appointments and schedules
  • Communicate with patients, providers, and insurance companies
  • Collect co-pays and manage patient payments
  • Maintain accurate records and files
  • Provide exceptional customer service and support
Requirements
  • High School Diploma or equivalent
  • 1-2 years of experience in a healthcare or customer service setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of medical software
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a meaningful difference in the lives of our patients