Customer Service Representative

3 weeks ago


Lake Zurich, Illinois, United States Kroger Full time
Job Description

As a Customer Service Representative at Kroger, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our stores. Your primary responsibilities will include:

Key Responsibilities
  • Customer Service: Assist customers with their queries, resolve issues, and provide a positive shopping experience.
  • Cashier Functions: Operate the cash register, process transactions, and maintain a clean and organized checkout area.
  • Store Accounting: Maintain accurate records, prepare bank deposits, and perform other accounting tasks as required.
  • Customer Service Desk: Process refunds, exchanges, and other customer requests, and provide assistance with lottery services and other tasks.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Six months of cashier experience or equivalent required.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and accuracy/attention to detail.

About Us:

Kroger is a leading retailer with a rich history of innovation and a commitment to feeding the human spirit. We strive to create amazing experiences for our customers, communities, and employees, with food at the heart of it all. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Join our team and become part of our Mariano's family.



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