Travel Consultant

4 weeks ago


Irving, Texas, United States P&T Business Platforms Full time

Deliver Exceptional Travel Experiences

You will be the trusted advisor for our clients, providing personalized travel solutions that meet their unique needs. Your expertise in creating domestic and international travel arrangements will ensure seamless experiences for our customers.

  • Problem-Solving Expertise
    • Listen and lead conversations to resolve issues with customers in a timely and professional manner.
  • Travel Arrangement Specialist
    • Create customized travel itineraries for clients, including air, hotel, and ground transportation.
  • Credibility and Loyalty Builder
    • Establish strong relationships with clients by delivering consistent service quality and adapting to their unique travel policies.
  • Trusted Advisor
    • Offer informed recommendations to provide the best possible travel experience for each client.

Contribute to Business Growth

You will play a key role in driving business value for P&T Business Platforms by:

  • Selling Commercially Valuable Products
    • Upsell and cross-sell products that contribute to the company's profitability.
  • Operational Excellence
    • Operate with discretion and follow company procedures, guidelines, and standards.
  • Adaptability and Innovation
    • Stay up-to-date on industry trends and adapt to changing business requirements.
  • Brand Ambassador
    • Represent the P&T Business Platforms brand in a professional and positive manner.

Requirements

  • Education
    • High School diploma or equivalent required.
  • Experience
    • 5-7 years of experience in the travel industry, preferably in a similar role or customer service center.
  • Skills
    • Superior written and verbal communication skills.
    • Proficient in Sabre GDS.
    • Customer-focused and service-oriented.
    • Ability to handle multi-cultural clientele.
    • Diplomatic problem solver and results-driven.
    • Adaptable and motivated to learn.


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