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Patient Support Coordinator

2 months ago

Lauderdale Lakes, Florida, United States Catholic Health Services Full time

Job Summary

The Hospice Aide provides a variety of services to hospice patients and their families, primarily in conjunction with or under the supervision of a Registered Nurse or Physician.

Key Responsibilities

  • Deliver personal care and home maintenance services to patients, as assigned by a healthcare professional.
  • Conduct regular visits to patients, as needed, to assess their needs and provide support.
  • Communicate effectively with interdisciplinary teams to ensure seamless care coordination.
  • Notify patients of scheduled visits and maintain accurate sign-in logs.
  • Escalate concerns to the Clinical Care Manager when patients refuse service or require additional support.
  • Document services provided and maintain accurate records.
  • Participate in team meetings to discuss patient care and share best practices.
  • Assist in the orientation of new Hospice Aides, under the supervision of the Clinical Care Manager.
  • Provide excellent customer service and maintain a positive attitude in a fast-paced environment.

Requirements

  • Active Certified Nursing Assistant certification in the state of Florida.
  • CPR certification.
  • 1-year experience in a healthcare setting.
  • Proficiency in computer office/clinical software.
  • Excellent communication and interpersonal skills.

Physical Demands

  • Ability to lift and/or move up to 50 pounds and push/pull up to 250+ pounds.
  • Ability to stand for extended periods and walk, climb stairs, or ladders as needed.

Equal Employment Opportunity

Catholic Health Services is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.