Medical Support Specialist
3 weeks ago
Job Summary: We are seeking a highly skilled Medical Support Specialist to join our team at Platinum Dermatology Partners.
Responsibilities:
* Escort patients to and from exam rooms, assisting them in preparation for exams
* Enter medical histories and prescriptions into the Electronic Medical Record (EMR) system
* Assist physicians during exams and procedures
* Perform extractions, injections, and other patient treatments
* Prepare and collect path/lab specimens, notify patients of results, and schedule follow-up appointments
* Educate patients and respond to their questions in the office or over the phone as needed
* Document all medical instructions given to patients
* Clean and organize exam rooms, prepare procedure trays, clean and autoclave instruments, and stock supplies
Qualifications:
* Certification preferred (e.g., Certified Medical Assistant, Certified Dermatology Technician)
* Minimum two years' experience in a doctor's office, with prior dermatology experience preferred
* Quality written and verbal communication skills
* Professional appearance and mannerisms
* Knowledgeable of medical dermatology terms/CPT, ICD-10
* Ability to demonstrate compassion and caring in dealing with others, patients, and coworkers
* Ability to prioritize tasks, understand provider instructions, and know when to seek information or advice
Work Environment:
This position is in a well-lighted medical office environment, with occasional evening and weekend work.
Physical Requirements:
* Must possess manual dexterity to operate office machines, including computers and calculators
* Stooping, bending to handle files and supplies
* Mobility to complete errands or deliveries, including handling sharps and chemicals
* Ability to work in a fast-paced environment with multiple staff demands and deadlines
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