Rental Operations Associate

2 weeks ago


Northampton, Massachusetts, United States The Lia Group Full time
Position Overview

Lia Toyota Northampton is in search of a dedicated Rental Department Associate to enhance our operations.

COMPENSATION RANGE: $16-$17/hour based on experience

SIGN ON BONUS: N/A

ESSENTIAL QUALIFICATIONS:

  • Availability to work evenings and weekends
  • Exceptional customer service abilities with strong follow-up skills
  • Personable, enthusiastic, and professional demeanor
  • Ability to take direction and respond positively to management suggestions
  • Drive to meet individual and departmental objectives
  • Consistent punctuality and reliability
  • Comfortable engaging with customers through various communication channels
  • Proficient in computer usage
  • Possession of a clean and valid driver's license

KEY DUTIES:

  • Manage incoming calls and oversee rental transactions
  • Conduct inspections of rental vehicles
  • Enter customer information into the dealership management system
  • Perform additional tasks as assigned by management

EMPLOYEE BENEFITS:

  • Weekly pay schedule
  • Discounts on services and parts
  • Employee vehicle purchase plans
  • Uniforms provided by the company

ABOUT THE COMPANY:

The Lia Auto Group ranks among the top 100 automotive groups nationwide, founded in 1977. With a network of 21 dealerships across multiple states, we represent a diverse range of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Our services extend to rental and full-body repair at our Collision Center.

Over the years, the Lia Group has expanded to include various businesses and properties, employing over 1,500 dedicated individuals who have consistently delivered quality products and exceptional customer experiences.

We pride ourselves on our history of success and continuous growth, offering ample opportunities for professional development and competitive compensation in a safe and rewarding work environment.

COMMUNITY ENGAGEMENT:

We actively support our local communities and encourage participation in volunteer and fundraising initiatives for numerous charities and non-profit organizations.



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