Receptionist Specialist
2 weeks ago
Receptionist Specialist
As a key member of our team, you will be responsible for managing the front desk operations, ensuring a welcoming environment for all visitors. Your role will include:
- Handling a multi-line telephone system, directing calls, and taking messages efficiently.
- Welcoming guests and screening visitors at the entrance, while managing deliveries and pickups.
- Providing exceptional customer service, addressing inquiries from residents, family members, and staff.
- Performing daily clerical tasks, which may include faxing and organizing documents.
This position is ideal for individuals who thrive in a dynamic environment and are committed to delivering outstanding service. You will play a vital role in creating a positive first impression for our guests.
Key Responsibilities:
- Assist guests with check-in and check-out processes, ensuring a smooth experience.
- Maintain the cleanliness and organization of the lobby and common areas.
- Respond to incoming calls and messages, providing information and resolving issues.
- Collaborate with the Director of Guest Services to enhance the overall guest experience.
Join us at Qonten, where we value innovation and excellence in service delivery.
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