Service Coordination Representative

1 week ago


Portland, Oregon, United States Crmining Full time

Customer Service Representative

Join a vibrant team as CR embarks on a strategic growth trajectory. You will play a crucial role in supporting our customers throughout this exciting journey.

Company Overview:

CR is a reputable supply partner within the global mining sector, providing innovative, productive, and socially responsible products and technology solutions. Our premier offerings include the design and manufacturing of ground engaging tools (G.E.T), cast lip systems, dragline buckets, lock systems, conveyor accessories, and wear materials.

With over 40 years of proven innovation and customer satisfaction, CR is currently experiencing significant growth, employing over 300 professionals primarily in offices and facilities across various regions.

Position Overview:

We are in search of a skilled Customer Service Representative to deliver outstanding service in our Americas region. This role will be vital in ensuring the coordination and timely delivery of orders through our third-party logistics partners. You will serve as the primary contact point, managing receipts and shipments to and from North American warehouse locations while collaborating with both internal and external stakeholders within the CR Supply Chain.

Key Responsibilities:

  • Processing and executing orders, invoices, and other customer communications.
  • Ensuring timely order confirmations and updates to meet business requirements.
  • Collaborating with supply chain team members to provide timely information on customer order availability and delivery.
  • Addressing and escalating customer issues as necessary.
  • Handling inquiries and providing information related to CR products and services.

Bilingual proficiency in English and Spanish is advantageous, as our customer base spans across the Americas. Experience with international shipping and exportation, including the application of Incoterms, is also beneficial.

If you possess strong interpersonal skills for building productive partnerships with stakeholders and are highly organized to ensure customers receive timely information, we encourage you to consider this opportunity. Proficiency in ERP systems and MS Office for entering, tracking, updating, and retrieving information is highly regarded.

Qualifications and Attributes:

  • 3-5 years of experience in Customer Service/Order Management.
  • Bilingual in English and Spanish is advantageous.
  • Bachelor's degree is desirable.
  • Excellent interpersonal skills with strong written and verbal communication; customer service-oriented with robust problem-solving abilities.
  • Demonstrated ability to work independently with minimal supervision.
  • Regular, consistent, and punctual attendance.

What We Offer:

At CR, our core values of Zero Harm, Customer Focus, Integrity, Collaboration, Accountability, Respect, and Excellence guide our operations. We provide a global career path, opportunities to work with cutting-edge technology that makes a meaningful impact, flexible work/life balance, tailored well-being offerings, competitive remuneration reviews, and the chance to contribute positively to our local communities.

We look forward to your application.



  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:The Healthcare Customer Service Representative (HCSR) serves as the initial point of interaction for patients and visitors, whether in person or via telephone. This role is essential in upholding a high standard of patient satisfaction through outstanding customer service. About Providence Health & Services:At Providence, our caregivers are...


  • Portland, Oregon, United States Workatfirst Full time

    Customer Service RepresentativeLocation RemoteDivision First TransitCategories Operations SupportReq ID 38801First Transit Inc. stands as a premier provider of public transportation management and contracting services. With over six decades of experience, we have delivered precision, efficiency, and innovation to both public and private transportation...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Position Overview:Arrow Sanitary Service is seeking a dedicated Customer Service Representative to enhance our team. This role is vital in ensuring customer satisfaction and effective communication.Location: Portland, OregonEmployment Type: Full-timeCompensation: Competitive hourly wage with opportunities for regular increases and performance-based...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer disputes and concerns in a professional and timely...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer complaints and concerns in a professional and timely...


  • Portland, Oregon, United States SolvOne Full time

    Customer Service RepresentativeJoin our dedicated team at SolvOne, where we are committed to delivering exceptional service in the Petroleum Industry.As a vital member of our remote CSR Dispatch Team, you will play a key role in ensuring that maintenance issues at gas stations are promptly addressed by dispatching technicians to their locations.Position...


  • Portland, Oregon, United States SolvOne Full time

    Customer Service RepresentativeJoin our dynamic team at SolvOne, where we are dedicated to providing exceptional support to our clients in the Petroleum sector.As a vital member of our remote CSR Dispatch Team, you will play a crucial role in ensuring that gas stations receive timely assistance for maintenance issues. Our service operates around the clock,...

  • Service Coordinator

    2 weeks ago


    Portland, Oregon, United States Peterson Full time

    Make Your Impact Count. At Peterson, we collaborate with our clients to shape the future. For over 85 years, our team's efforts have influenced the communities we inhabit, where we nurture our families and flourish. The legacy of Peterson is woven into every facet of our society. From infrastructure projects to emergency power solutions, we are an integral...


  • Portland, Oregon, United States Providence Service Full time

    Position OverviewThe Patient Experience Specialist serves as the initial contact for new clients reaching out to Providence Medical Group to initiate their healthcare journey. This role emphasizes exceptional communication skills, personalized service, and continuous support to facilitate the onboarding of new patients, assist those transitioning to...


  • Portland, Oregon, United States DolFUN SWIM Academy Full time

    About DolFUN SWIM AcademyDolFUN SWIM Academy is a premier aquatic center specializing in developmentally appropriate swimming and water-based activities. Our mission is to provide a safe and nurturing environment where children can discover their passion for swimming, promoting learning through play in our clients' lives.Job SummaryWe are seeking a highly...


  • Portland, Oregon, United States PDK Hotel Group Full time

    About PDK Hotel Group Founded and based in Portland, Oregon, PDK Hotels Group is a privately held provider of property management solutions and hotel development company customized to fit your unique needs. We provide management of hotel assets throughout the Pacific Northwest (British Columbia, Oregon, Washington, and Idaho sometimes: Southeastern Alaska,...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:The Patient Care Coordinator (PCC) serves as the initial point of interaction for patients or visitors, whether in person or via telephone. This role is crucial in upholding a high standard of patient satisfaction through outstanding customer service. Our Commitment:Our healthcare professionals and support staff are dedicated to crafting a...


  • Portland, Oregon, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key ResponsibilitiesOperate all...


  • Portland, Oregon, United States Elwood Staffing Full time

    We are a team dedicated to leveraging the power of the Internet to revolutionize the property management and vendor credentialing process. As a key member of our team at Elwood Staffing, we are seeking a highly skilled Customer Service Representative to join our ranks. The ideal candidate will have experience in Risk Management, Insurance Certificate...


  • Portland, Oregon, United States SERVPRO Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key ResponsibilitiesCoordinate and perform production...


  • Portland, Oregon, United States Floform Full time

    Customer Support / Project CoordinationCustomer Service RoleOverview*Position at FloForm Countertops*FLOFORM Countertops, a leader in the countertop manufacturing industry with multiple branches and production facilities across the Pacific Northwest and Western Canada, is known for its high-quality surface countertops. Established in 1961, FLOFORM has earned...


  • Portland, Oregon, United States SERVPRO of Southwest Portland Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at SERVPRO of Southwest Portland. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service:...


  • Portland, Oregon, United States Norwaysavings Full time

    **About Norway Savings**We are a leading financial institution dedicated to providing exceptional customer service and building strong relationships within our communities.**Job Summary**The Customer Relations Representative I is a dynamic role that is responsible for meeting the financial needs of new and existing customers by identifying potential...


  • Portland, Oregon, United States Innovative Housing, Inc. Full time

    Innovative Housing, Inc. (IHI) is a nonprofit housing provider that has served low-income households in the Portland metro region since 1984. We are a small, efficient team of mission-driven individuals doing great things. IHI's residents represent many different communities and lived experiences and we strive to have our staff reflect this diversity. People...


  • Portland, Oregon, United States Ernest Packaging Full time

    Position Overview:The Client Services Representative is responsible for managing order requests, including price inquiries, confirmations, follow-ups, and purchase orders. This role involves processing all orders, returns, credits, and any changes or cancellations directly from clients or sales personnel.Key Responsibilities:Respond promptly to client...