Tech Support Specialist

3 weeks ago


Knoxville, Tennessee, United States TEKsystems Full time

At TEKsystems, we're seeking a skilled Tech Support Specialist to join our team. This role will involve working on a wide range of projects, including new store buildouts, upgrades, and franchise conversions.

The ideal candidate will have previous experience in an install technician type role, preferably travel-based. They should be comfortable working on their own and as part of a team, with excellent problem-solving skills and the ability to adapt to new situations quickly.

As a Tech Support Specialist, you'll be working on a mix of tasks, including pulling and terminating cable, drop downs, installing and connecting IT hardware, and drilling through walls or getting up in the ceiling.

With over 300 truck stops and plans to add more, there's a lot of work to be done. The ideal candidate will be available to travel extensively, with a minimum of 80% travel time required. This will involve working on a variety of projects, often with short notice.

While extensive IT experience isn't required, a basic knowledge of how to troubleshoot switches, routers, or communicate with systems and networks teams is necessary. You'll also need to be able to figure out how to resolve issues on your own, as you'll often be working independently.

As a Tech Support Specialist, you'll be working on a project-by-project basis, with the potential for long hours and a fast-paced environment. However, you'll also have the opportunity to develop your skills and expertise in a dynamic and exciting field.

Estimated Salary: $60,000 - $80,000 per year

Required Skills:

  • Previous experience in an install technician type role, preferably travel-based
  • Excellent problem-solving skills and the ability to adapt to new situations quickly
  • Basic knowledge of how to troubleshoot switches, routers, or communicate with systems and networks teams

Benefits:

  • Competitive salary
  • Extensive travel opportunities
  • Opportunity to develop skills and expertise in a dynamic and exciting field

Others:

  • 80%+ travel time required
  • Short notice for projects
  • Fast-paced environment

TEKsystems is an equal opportunities employer.



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