Client Support Representative

2 weeks ago


Marietta, Georgia, United States Northwest Exterminating Full time

Exciting Career Opportunity

Become an integral part of a vibrant organization at Northwest Exterminating, a company founded on principles of integrity, honesty, and excellence. With over 65 years of industry experience, we are expanding and seeking committed individuals to join our workforce. No prior experience is required as we are dedicated to providing comprehensive training.

Role: Customer Care Specialist

If you are a diligent, organized, and friendly individual with a drive for success, we invite you to consider this position. As a Customer Care Specialist, you will serve as the primary point of contact between our clients and service centers, ensuring their requirements are fulfilled while delivering outstanding customer service.

Key Responsibilities:

  • Managing incoming calls and emails to assist clients with payments, scheduling, and resolving issues
  • Completing necessary documentation promptly
  • Addressing customer account needs for both current and future requirements
  • Explaining and promoting residential pest control services to both new and existing clients
  • Aiming to meet and surpass objectives set by management
  • Maintaining consistent communication with customers
  • Working collaboratively with internal teams to ensure exceptional customer service

Required Qualifications:

  • High School Diploma or equivalent
  • Spanish language proficiency preferred
  • Familiarity with Microsoft Office applications
  • Ability to successfully pass a drug screening

Become part of a company that prioritizes its employees, offering competitive compensation, benefits, and training opportunities. Northwest Exterminating is recognized as a leading workplace where you can positively impact lives and create exceptional opportunities for your career.



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