Client Support Representative
2 months ago
Exciting Career Opportunity in Customer Support
Become an integral part of a thriving organization at Northwest Exterminating, a company founded on principles of integrity, honesty, and excellence. With over 65 years of industry experience, we are expanding and seeking committed individuals to enhance our team. No prior experience is required as we are dedicated to providing comprehensive training.
Role: Customer Care Specialist
If you are a diligent, organized, and friendly individual with a strong desire to succeed, we invite you to consider this role. As a Customer Care Specialist, you will serve as the vital link between our clients and service centers, ensuring their requirements are fulfilled while delivering outstanding customer service.
Key Responsibilities:
- Managing incoming calls and emails to assist clients with payments, scheduling, and resolving issues
- Completing necessary documentation promptly
- Addressing customer account needs for both current and future requirements
- Explaining and promoting residential pest control services to both new and existing clients
- Aiming to meet and surpass objectives set by management
- Maintaining consistent communication with customers
- Collaborating with internal teams to guarantee exceptional customer service
Required Qualifications:
- High School Diploma or equivalent
- Spanish language proficiency preferred
- Familiarity with Microsoft Office applications
- Ability to successfully pass a drug screening
Become part of a company that prioritizes its workforce and offers competitive compensation, benefits, and training opportunities. Northwest Exterminating is recognized as a leading workplace where you can positively impact lives and create remarkable opportunities for personal growth.
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