Senior Commercial Operations Manager

1 day ago


Johnston, United States Citizens Financial Group, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Senior Commercial Operations Collateral Manager to join our team at Citizens Financial Group, Inc. As a key member of our commercial lending operations team, you will be responsible for leading a team of collateral managers and professionals in analyzing and executing commercial collateral operational processes and activities.

Key Responsibilities
  • People Management: Manage multiple teams of Loan Specialists, providing positive feedback and recognition, assessing individual performance, and coaching colleagues to drive performance improvement.
  • Customer Expectations: Independently initiate and execute commercial loan transactions with a high level of accuracy, meeting customer and business partner expectations.
  • Risk & Control: Adhere to regulatory and corporate policy requirements for commercial lending, credit risk, and operational risk, creating procedural controls to maintain data quality and audit readiness.
  • Stakeholder Management: Support business partner expectations by creating feedback mechanisms to improve customer and colleague satisfaction, collaborating with business line partners on customer, departmental, and corporate initiatives.
Qualifications
  • Experience leading large operational teams is preferred.
  • Subject matter expertise in commercial lending, collateral management practices, credit policy, regulations, loan terms, and conditions.
  • Knowledge of collateral monitoring requirements and regulations for mortgages, UCCs, flood, tax, insurance, stock, and vehicles.
  • Basic knowledge in commercial lending applications (AFS, Loan IQ, SalesForce or other Collateral Mgt tools/applications).
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.



  • Johnston, United States Citizens Financial Group, Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Commercial Operations Manager to lead our team of collateral managers and professionals. As a key member of our organization, you will be responsible for analyzing and executing commercial collateral operational processes, and collateral management activities.Key ResponsibilitiesPeople...


  • Johnston, United States Citizens Financial Group, Inc. Full time

    Job SummaryCitizens Financial Group, Inc. is seeking a highly skilled Commercial Operations Loan Department Manager to join our team. As a key member of our Commercial Ops Loan Department, you will be responsible for managing a team of specialists who analyze and execute commercial lending operational processes. This role requires a strong understanding of...


  • Johnston, United States Citizens Full time

    Job SummaryCitizens is seeking a highly skilled Commercial Operations Loan Department Manager to join our team. As a key member of our Commercial Operations team, you will be responsible for managing a team of specialists who analyze and execute commercial lending operational processes.Key ResponsibilitiesPeople Management: Provide positive feedback and...


  • Johnston, United States Citizens Financial Group, Inc. Full time

    Job DescriptionCitizens Financial Group, Inc. is seeking a highly skilled Commercial Operations Loan Department Manager to join our team. As a key member of our Commercial Ops Loan Department, you will be responsible for managing a team of specialists who analyze and execute commercial lending operational processes, including multimillion-dollar transactions...


  • Johnston, United States Citizens Financial Group, Inc. Full time

    Commercial Operations Loan Closer RoleAt Citizens Financial Group, Inc., we strive to make a positive impact on companies across the country. As a Commercial Operations Loan Closer, you will be a vital part of our Business Banking Operations team, responsible for ensuring seamless loan closing processes.Key Responsibilities:Collaborate with cross-functional...


  • Johnston, United States Citizens Financial Group, Inc. Full time

    In this role, youll experience new things, create new opportunities, think beyond your role, and make an impact. As the Commercial Fraud Operations Professional, you will participate in bank account investigations to prevent possible fraudulent tran Operations, Fraud, Commercial, Operation, Professional, Monitoring, Business Services


  • Johnston, United States Citizens Financial Group, Inc. Full time

    At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country. As the Commercial Operations Loan Closer, you will be a critical member of the Business Banking Op Operations, Loan Closer, Commercial, Closer, Operation, Customer Service, Manufacturing


  • Johnston, United States Citizens Financial Group, Inc. Full time

    Senior Trust Operations SpecialistCitizens Financial Group, Inc. is seeking a highly skilled Senior Trust Operations Specialist to fill a critical role in our organization. As a key point of contact for our client-facing teams, you will play a vital part in delivering exceptional service to our Trust, Agency, and Institutional clients.Key...


  • Johnston, Iowa, United States Per Se Group Full time

    About the RoleWe are seeking a highly experienced Senior Project Manager to join our team at Per Se Group. As a key member of our project management team, you will be responsible for leading and managing engineering, procurement, and construction projects from start to finish.Key ResponsibilitiesLead and manage projects to ensure timely completion, within...


  • Johnston, United States Citizens Financial Group, Inc. Full time

    Senior Trust Operations AssociateThe Senior Trust Operations Associate acts as a vital liaison for our client-facing teams that cater to Trust, Agency, and Institutional clientele. Key responsibilities encompass the processing of federal and state tax payments, probate court accountings, client onboarding, account management, account closures,...

  • Senior Accountant

    1 month ago


    Johnston, United States 804 Technology Full time

    $75,000/year AM Shift Permanent Placement The mission of the Accounting Department is to provide timely, comprehensive, and accurate financial reporting and analysis to the Board of Trustee’s maintaining a system of internal accounting and system controls. SUMMARY: The Senior Accountant I hold a range of responsibilities related to...

  • Senior Accountant

    1 month ago


    Johnston, United States 804 Technology Full time

    Job DescriptionJob Description$75,000/yearAM ShiftPermanent PlacementThe mission of the Accounting Department is to provide timely, comprehensive, and accurate financial reporting and analysis to the Board of Trustee’s maintaining a system of internal accounting and system controls.SUMMARY:The Senior Accountant I hold a range of responsibilities related to...


  • Johnston, United States Citizens Full time

    About the RoleThe Senior Operational Risk Manager is a key member of the Risk Intelligence Team and the broader Non-Financial Independent Risk Management (IRM) organization at Citizens. This role will partner closely with the IRM team to help identify and recommend key metrics leveraging both risk programmatic and business operational data to enhance our...


  • Johnston, United States Bright Flag Recruiting Full time

    Job Title: FedEx Delivery Driver ManagerWe are seeking a highly skilled and experienced FedEx Delivery Driver Manager to join our team at Bright Flag Recruiting. As a key member of our operations team, you will be responsible for leading a team of drivers and ensuring the efficient delivery of packages to our customers.Key Responsibilities:Lead a team of...


  • Johnston, United States Citizens Full time

    Description The Senior Manager of First Line of Defense (1LOD) Risk for Consumer Specialty Operations (CSO) has overall responsibility is to provide risk advisory services for all consumer debt products including Collections/Recovery, Strategy and Execution, Mortgage Default, Vendor Management, Credit Reporting (FCRA), Managed Assets Division (MAD) and Loan...

  • Senior Risk Manager

    2 days ago


    Johnston, United States Citizens Bank Full time

    Senior Risk Manager - TrustAbout the RoleWe are seeking a Senior Risk Manager to join our team at Citizens Bank. As a Senior Risk Manager, you will be responsible for identifying, assessing, and mitigating risks that could impact our business.Key ResponsibilitiesDevelop and implement risk management strategies to ensure compliance with regulatory...


  • Johnston, United States Citizens Financial Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Facility Manager to join our team at Citizens Financial Group, Inc. As a key member of our Real Estate Operations team, you will be responsible for managing all aspects of facilities management, including maintenance, repairs, and janitorial services for our office buildings.Key...


  • Johnston, United States Citizens Financial Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Facility Manager to join our team at Citizens Financial Group, Inc. As a key member of our Real Estate Operations team, you will be responsible for managing all aspects of facilities management, including maintenance, repairs, and janitorial services for our office buildings.Key...


  • Johnston, Iowa, United States HR Green Full time

    Job SummaryHR Green is seeking a highly skilled Senior Project Manager to join our team. As a Senior Project Manager, you will be responsible for leading complex projects from initiation to delivery, ensuring they are completed on time, within budget, and to the satisfaction of our clients.Key ResponsibilitiesDevelop and execute project plans, including...

  • Senior Risk Manager

    2 weeks ago


    Johnston, United States Citizens Bank Full time

    Senior Risk Manager - TrustCitizens Bank is seeking a Senior Risk Manager to join our team. As a key member of our risk management function, you will be responsible for identifying, assessing, and mitigating risks that could impact our business.Key Responsibilities:Develop and implement risk management strategies to ensure compliance with regulatory...