Hotel Operations Director

4 weeks ago


Chicago, Illinois, United States Crescent Services Full time
Lead Our Boutique Hotel to Excellence

We are seeking a seasoned General Manager to drive our boutique hotel's success by fostering a culture of exceptional service, innovation, and community engagement.

Key Responsibilities:
  • Develop and implement strategic plans to enhance guest experiences, drive revenue growth, and improve operational efficiency.
  • Lead a high-performing team of department managers, ensuring seamless communication, collaboration, and accountability.
  • Collaborate with corporate office, local associations, and community partners to promote the hotel's brand and reputation.
  • Monitor and control costs, property condition, cleanliness, and quality of product and service.
  • Travel to attend corporate meetings, sales trips, and industry events to stay informed and network with peers.
Requirements:
  • Proven track record of success in hotel operations, marketing, and leadership.
  • Extensive knowledge of hospitality law, quality assurance programs, and long-range planning.
  • Ability to create positive, high-impact results with associates, guests, and investors while supporting the community.
  • Strong communication, facilitation, and organizational change management skills.

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and results-driven leader who shares our passion for exceptional service and community engagement, please submit your application.



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