Hotel Operations Director

4 weeks ago


Chicago, Illinois, United States Crescent Services Full time
Job Title: General Manager

Crescent Services is seeking a highly skilled General Manager to lead our luxury hotel to success. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:
  • Develop and implement strategic plans to improve hotel performance and profitability
  • Lead and motivate a high-performing team to deliver exceptional guest service and quality
  • Manage hotel operations, including front desk, housekeeping, food and beverage, and maintenance
  • Monitor and control hotel expenses, ensuring compliance with budget and financial targets
  • Collaborate with the sales and marketing team to develop and implement effective marketing strategies
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements:
  • Minimum 2-3 years' experience as a General Manager in a luxury hotel
  • Proven track record of success in hotel operations, sales, and marketing
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions
  • Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Crescent Services is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced General Manager looking for a new challenge, please submit your application today.



  • Chicago, Illinois, United States Hyatt Centric Chicago Magnificent Mile Full time

    Hotel Operations DirectorHyatt Centric Chicago Magnificent Mile is seeking a seasoned Hotel Operations Director to oversee all aspects of hotel operations, including guest services, sales, marketing, finance, and HR. The ideal candidate will have a proven track record in hotel management and a strong financial acumen. Key responsibilities include developing...


  • Chicago, Illinois, United States Study Hotels Full time

    The Financial Operations Director for a Luxury Hotel will be responsible for managing the day-to-day accounting functions of the property, including accounts payable, accounts receivable, general cashiering, income auditing, and general ledger functions. This role requires a high level of accuracy and attention to detail, as well as excellent communication...


  • Chicago, Illinois, United States Hotel Rehabs Full time

    Job Summary:A highly skilled and experienced hotel renovation expert is sought to lead our construction projects across the United States. As a Superintendent, you will oversee the entire on-site renovation process, from initial planning to closeout, ensuring the highest level of quality and operational efficiency.Key Responsibilities: Conduct on-going and...

  • Senior Sales Director

    3 weeks ago


    Chicago, Illinois, United States Accor Full time

    At Fairmont Chicago, Millennium Park, we're on the hunt for a seasoned sales professional to join our dynamic team as a Senior Sales Director - Luxury Hotel Group. This is an incredible opportunity to leverage your skills and experience in hotel sales, driving revenue growth and delivering exceptional guest experiences.As a Senior Sales Director, you'll be...


  • Chicago, Illinois, United States GF Hotels and Resorts Full time

    We are seeking a seasoned Director of Sales and Marketing to lead our hotel's revenue growth strategy. The ideal candidate will have a proven track record of driving sales and marketing initiatives that maximize profitability.The successful candidate will be responsible for developing and implementing short and long-term marketing strategies, analyzing...

  • Hotel Room Attendant

    4 weeks ago


    Chicago, Illinois, United States Ameristar Casino Hotel East Chicago Full time

    About the Role:We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at Ameristar Casino Hotel East Chicago. As a Hotel Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms, hallways, and linen rooms.Key Responsibilities:Clean and maintain hotel rooms, hallways, linen...

  • Front Office Director

    1 month ago


    Chicago, Illinois, United States Hotel Felix Full time

    Job OverviewWe're seeking a seasoned hotel front desk manager to lead our front office team and deliver exceptional guest experiences. As a key member of our hotel team, you'll oversee daily operations, manage staff, and ensure seamless guest interactions.Key ResponsibilitiesCompile and analyze occupancy reports and financial data for the general...


  • Chicago, Illinois, United States Marriott Full time

    Job SummaryAs the Director of Rooms Operations, you will be responsible for leading the strategic business direction of the property's Rooms Operations. This includes overseeing the Front Office, Recreation/Health Club, and Housekeeping departments. You will work closely with direct reports to develop and implement departmental strategies, ensuring alignment...


  • Chicago, Illinois, United States Virgin Hotels Chicago Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Virgin Hotels Chicago. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that our guests receive exceptional service and that our team members are empowered to deliver...


  • Chicago, Illinois, United States Crescent Services Full time

    General Manager Job DescriptionThe Hotel Lincoln is seeking a General Manager to lead our boutique hotel to success. As a service-minded leader, you will create a highly engaged team that delivers exceptional guest experiences.Key Responsibilities:Administrative Duties: Perform tasks such as writing reports, communicating with owners and guests, and...


  • Chicago, Illinois, United States Hotel Felix Full time

    Job DescriptionWe are seeking a skilled Maintenance Operations Specialist to join our team at Hotel Felix. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our hotel's facilities and equipment.Your primary duties will include:Adhering to all engineering safety norms and proceduresCompleting all work orders...


  • Chicago, Illinois, United States Sophy Hyde Park Full time

    Hotel Operations Manager Job SummaryThe Hotel Operations Manager is responsible for overseeing the safe and efficient operation of the front desk and housekeeping departments, maximizing profitability, and ensuring high levels of guest satisfaction are achieved. This position provides training, support, and resources to the front desk staff and the Executive...


  • Chicago, Illinois, United States Sonesta International Hotels Full time

    Key Responsibilities:• Oversee the Front Desk operations, ensuring seamless guest experiences and efficient service delivery.• Collaborate closely with hotel departments to emphasize guest satisfaction and service excellence.• Supervise front office staff, providing guidance and support to ensure high-quality service standards are met.Requirements:•...


  • Chicago, Illinois, United States Sophy Hyde Park Full time

    About the Role:The Hotel Operations Manager will oversee the safe and efficient operation of the front desk and housekeeping departments, maximizing profitability and ensuring high levels of guest satisfaction.Key Responsibilities:Train and support front desk staff and the Executive HousekeeperEnsure continuity and efficiency in daily operationsMaximize...

  • Front Office Director

    4 weeks ago


    Chicago, Illinois, United States Talbott Hotel Chicago Full time

    Job Summary:As a seasoned professional, you will be responsible for overseeing the Front Desk operations at our esteemed hotel, ensuring exceptional guest service and financial profitability. You will provide assistance with financial reporting and offer guidance to the Guest Loyalty Manager. This role requires a high level of discretion and independent...


  • Chicago, Illinois, United States Holiday Inn Express Midway Full time

    Job SummaryAmbitious and results-driven General Manager sought to lead the Holiday Inn Express Midway Airport team. As a seasoned hospitality professional, you will be responsible for overseeing all aspects of hotel operations, including financial performance, guest satisfaction, and team management.ResponsibilitiesDevelop and implement strategies to drive...


  • Chicago, Illinois, United States theWit Hotel Full time

    Seeking a seasoned leader to oversee the daily operations of our restaurant, ensuring exceptional guest experiences and driving business growth.Key Responsibilities:Manage restaurant operations, including staff scheduling, inventory management, and cash handling procedures.Develop and implement strategies to improve service standards, noise levels, and...

  • Financial Director

    4 weeks ago


    Chicago, Illinois, United States Hotel Chicago Downtown, Autograph Collection Full time

    About Us: Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. Let your adventure begin at Hotel Chicago Downtown,...


  • Chicago, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryThe Area Director of Finance will oversee the financial operations for a portfolio of hotels in the downtown Chicago area. This role will be responsible for all activities related to budgeting, forecasting, profit and loss reporting, and account reconciliation for operating and balance sheet accounts.ResponsibilitiesVerifies the accuracy and...

  • General Manager

    4 weeks ago


    Chicago, Illinois, United States Holiday Inn Express Midway Full time

    Job Summary:Ambitious and results-driven General Manager sought to lead the Holiday Inn Express Midway hotel to excellence. As a seasoned hospitality professional, you will be responsible for driving hotel performance, ensuring exceptional guest experiences, and fostering a positive work environment.Key Responsibilities:Develop and implement strategic plans...