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Relationship Development Specialist

2 months ago

Orlando, Florida, United States The Closing Agent Full time
{"title": "Relationship Manager", "description": "Key Responsibilities

The Relationship Manager is a critical role at The Closing Agent, responsible for driving sales and marketing activities in an assigned territory. This includes implementing a tailored marketing plan to meet business objectives, expanding the customer base, and ensuring customer satisfaction.

  • Develop and maintain strong relationships with customers, providing exceptional service and support.
  • Manage sales and prospecting activities, including sales calls, presentations, and follow-up activities.
  • Meet or exceed sales targets, working closely with the sales and support teams.
  • Collaborate with the sales team to set sales goals and budgets.
  • Contribute to the development of educational programs for agents and clients.
  • Stay up-to-date on company promotions and coordinate marketing activities.
  • Assist in creating and distributing marketing materials, including flyers, brochures, and social media posts.
  • Manage the company's social media presence, creating engaging content and interacting with followers.
  • Attend networking events to build awareness of the company and establish relationships with influencers.
  • Plan and organize client events and classes.
  • Handle customer complaints and requests, escalating issues to management as needed.
  • Support the VP of Marketing & Business Development in achieving company objectives.
  • Participate in industry-related functions and committees.
  • Adhere to company policies, procedures, and business ethics codes.
Requirements
  • Bachelor's degree in business or marketing, or a related field.
  • Five years of sales experience, with two years in the title industry.
  • Excellent verbal and written communication skills.
  • Proficiency in design tools like Canva and Photoshop.
  • Solid selling skills, with the ability to problem-solve and adapt to changing situations.
  • Good presentation skills, with the ability to present products and services to groups.
  • Proficiency in Microsoft Office Suite and Outlook.
  • Experience with CRM software.
", "lang_code": "en-US"}