Technical Systems Specialist
1 week ago
We are seeking a skilled IT professional to join our assistance center team in Phoenix, US. As a Technical Systems Specialist, you will be responsible for providing first-line support and troubleshooting expertise for our cutting-edge semiconductor manufacturing systems.
Job Responsibilities:- Urgent Case Handling: Respond efficiently to user-reported issues or system alerts, ensuring timely recovery of production systems.
- Cases Tracing and Follow-up: Investigate and resolve challenges faced by users or system monitor alarms with patience and persistence.
- Automation Development: Improve troubleshooting process quality by developing auto-scripts and comprehensive test scenarios.
- Smart Monitor System Development: Design and implement systems to auto-detect, diagnose, and recover from system failures.
Requirements:
- Bachelor's degree in Computer Science, MIS, Mechanical or Electrical Engineering, with relevant work experience.
- Strong software engineering and product life cycle management concepts.
- Proficiency in languages like Python, Go, or Node.js.
- Ability to adapt to change and frequent releases.
- Understanding of the full software stack and willingness to go beyond.
- Problem-solving as an opportunity to improve systems.
- Embracing automation over manual effort.
The estimated salary range for this position is $85,000 - $115,000 per year, based on industry standards and location. TSMC Arizona offers a dynamic work environment, competitive compensation, and opportunities for growth and development.
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