Technical Field Specialist

1 week ago


Phoenix, Arizona, United States Haemonetics Full time

Are you looking for a challenging and rewarding career in the field of technical support? Do you have experience with problem resolution and technical assistance?

We are seeking a Technical Field Specialist to join our team at Haemonetics. As a Technical Field Specialist, you will be responsible for providing onsite technical assistance to customers and internal teams, serving as a focal point for problem resolution assistance, and editing, writing, and modifying service and training manuals and SOPs.

This is a great opportunity to utilize your skills in electrical/electronic engineering, mechanical engineering, or related fields to make a meaningful impact on our customers' experiences. You will work independently, managing service parts inventory levels, responding to service requests, and ensuring customer satisfaction.

To succeed in this role, you should have a strong problem-solving ability, excellent verbal and written communication skills, and good technical writing abilities. You should also have computer experience and literacy, as well as familiarity with field alignments, electrical/electronics, and mechanical systems.

The salary for this position is $85,000 per year, plus benefits and opportunities for professional growth and development. If you are motivated, organized, and have a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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