Technical Operations Specialist

5 days ago


Phoenix, Arizona, United States Trick Dog Technology Full time
Job Title

Technical Operations Specialist

About the Role

We are seeking a highly skilled Technical Operations Specialist to join our team at Trick Dog Technology. This is a critical role that requires advanced technical problem-solving skills and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide escalation/level 3 support with exceptional customer service via email and phone.
  • Work and resolve escalated tickets in adherence with performance metrics.
  • Serve as technical subject matter expert for company service offerings.
  • Use excellent communication and interpersonal skills to ensure that customer and system problems are resolved in a timely fashion.
Required Skills and Qualifications
  • Amazing customer service savvy and interpersonal skills - can handle difficult or tense customer situations with ease and is experienced in setting customer expectations appropriately.
  • Expert troubleshooting, problem-solving and analytical skills.
  • Extremely detail-focused - nothing ever gets by you.
  • Quick learner - can quickly pick up new systems and software with ease.
Estimated Salary

$85,000 - $110,000 per year



  • Phoenix, Arizona, United States TEKsystems Full time

    Job Overview">We are seeking a highly skilled Technical Network Operations Specialist to join our team in Phoenix. This is a fantastic opportunity for a network engineer looking to start their career after completing CCNA studies or an experienced technician who has worked in a fast-paced help desk environment.


  • Phoenix, Arizona, United States TEKsystems Full time

    Compensation: The estimated salary range for this position is $120,000 - $180,000 per year.The role of a Technical Operations Specialist at TEKsystems involves overseeing the management of applications and platforms to ensure high availability, reliability, and performance. Key responsibilities include monitoring system health, building software and systems...


  • Phoenix, Arizona, United States Story Cannabis Co. Full time

    Job OverviewStory Cannabis Co. is seeking a seasoned Cannabis Project Management Specialist to lead technology-driven projects in our national cannabis operations.As a Technical Project Manager, you will oversee technology initiatives aligned with the unique needs of the cannabis industry, focusing on regulatory compliance, supply chain efficiency, and...


  • Phoenix, Arizona, United States SunSoft Online Full time

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at SunSoft Online. This is a challenging and rewarding role that requires strong technical skills, excellent customer service abilities, and the ability to work in a fast-paced environment.About the RoleThe Technical Support Specialist will be...


  • Phoenix, Arizona, United States Universal Technical Institute Full time

    Job OverviewWe are seeking a highly skilled Technical Project Director to lead our IT operations team. The ideal candidate will have experience in managing complex technical projects and possess excellent leadership skills.


  • Phoenix, Arizona, United States TEKsystems Full time

    At TEKsystems, we are seeking a highly skilled Technical Support Specialist to join our team.About the RoleWe are looking for an individual who can provide top-notch technical support to our users. This role will be based on-site, supporting approximately 350 users across multiple floors and locations.Key ResponsibilitiesProvide exceptional in-person...


  • Phoenix, Arizona, United States TEKsystems Full time

    Company OverviewTEKsystems, a leading IT staffing firm, is currently seeking Technical Support Specialists to support their client's return to office plan. The ideal candidate will have experience in providing phone support and working with ticketing tools.Job SummaryWe are looking for highly skilled and motivated individuals to join our team as Technical...


  • Phoenix, Arizona, United States HP Development Company, L.P. Full time

    Job OverviewThe HP Development Company, L.P. is seeking a Technical Support Specialist to join our team.About the JobWe are looking for a skilled and experienced Technical Support Specialist to provide exceptional customer service and technical support to our clients.ResponsibilitiesMaintain high level of customer satisfaction by clarifying customer...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have experience in providing technical support for desktop applications, troubleshooting and resolving issues, and ensuring excellent customer service.The selected candidate will work as part of our National Service Desk team, supporting...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job SummaryTEKsystems is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key ResponsibilitiesProvide technical...


  • Phoenix, Arizona, United States GTN Technical Staffing Full time

    **Job Description:**The **Quality Assurance Specialist** is a critical role within our team at GTN Technical Staffing. This position involves ensuring that all machined parts and assemblies produced by our clients meet the highest quality standards.Key Responsibilities:Conduct AQL (Acceptable Quality Level) inspections to exacting tolerances, castings,...


  • Phoenix, Arizona, United States CDK Global Full time

    We are seeking a Technical Support Specialist to join our team at CDK Global. This role involves providing exceptional customer experiences by guiding clients and associates through technical challenges, troubleshooting software and network issues, and ensuring seamless operations.Key ResponsibilitiesRespond to client and associate inquiries via phone, web...


  • Phoenix, Arizona, United States GTN Technical Staffing Full time

    About the PositionGTN Technical Staffing is seeking an experienced Electromechanical Switch Setter- Level 1 to join our team. This role involves performing light electronic and/or electromechanical assembly work of low complexity and scope.Key Responsibilities:Assemble parts using simple procedures and hand tools.Operate contact welders, orbital swagers, and...


  • Phoenix, Arizona, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Job SummaryThe Technical Support Specialist will be responsible for troubleshooting and resolving technical issues...


  • Phoenix, Arizona, United States Focused HR Solutions Full time

    Job Overview:">Focused HR Solutions seeks an experienced Technical Infrastructure Specialist to support its Enterprise Infrastructure Services (EIS) Team. This 12-month contract position is based in Phoenix, AZ, and offers a competitive salary range of $60-$69 per hour (corp-to-corp).">About the Role:">The ideal candidate will have expertise in VMWare...


  • Phoenix, Arizona, United States Haemonetics Full time

    Are you looking for a challenging and rewarding career in the field of technical support? Do you have experience with problem resolution and technical assistance?We are seeking a Technical Field Specialist to join our team at Haemonetics. As a Technical Field Specialist, you will be responsible for providing onsite technical assistance to customers and...


  • Phoenix, Arizona, United States Motorola Solutions Full time

    Motorola Solutions is seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for delivering exceptional customer support and ensuring the success of our public safety solutions.About the RoleThe ideal candidate will have 3+ years of technical customer support experience, with a strong background in public...


  • Phoenix, Arizona, United States TEKsystems Full time

    We are seeking a skilled Help Desk Technical Support Specialist to join our team at Charles Schwab. As a member of our National Service Desk, you will be responsible for providing top-notch technical support to our internal customers.**About the Role:**The ideal candidate will have 2+ years of experience working in a service desk or customer service...


  • Phoenix, Arizona, United States Focused HR Solutions Full time

    Job OverviewFocused HR Solutions seeks a highly skilled Technical Deployment Specialist to join our team. This is a 100% on-site position in Phoenix, AZ.Job DescriptionThe IT Quoting, Solutions and Deployment specialist role supports the full lifecycle of IT assets/equipment, from quoting and receiving to configuration, deployment and surplus. The successful...


  • Phoenix, Arizona, United States Onsight Technology Inc. Full time

    **Job Title:** Robot Operations Specialist**Estimated Salary:** $80,000 - $110,000 per yearAt Onsight Technology Inc., we are seeking a skilled Robot Operations Specialist to join our team. As a key member of our operations team, you will play a pivotal role in ensuring the smooth operation and maintenance of our advanced robotic systems on solar...