NexStep Program Support Specialist

24 hours ago


Wichita Falls, Texas, United States GOODWILL INDUSTRIES OF KANSAS, INC Full time
About the Role

We are seeking a highly skilled and dedicated Program Support Specialist to join our team at NexStep Alliance. As a key member of our support team, you will play a vital role in providing exceptional service and support to our students and staff across all campuses.

Key Responsibilities
  • Provide service and support to students and staff, maintaining a high level of professionalism in record keeping, data entry, and testing.
  • Assist in effectively meeting program outcome measurements and provide information about NexStep Alliance and its mission.
  • Proctor Kansas Board of Regents-approved academic assessments, Pearson Vue exams, and PSI/CATS FAA tests.
  • Assist in organizing NexStep enrollments, events, and programs, and work with adults possessing disabilities and/or other barriers to employment.
  • Act as a positive role model, displaying commitment and involvement towards Goodwill's mission.
Requirements
  • High School Diploma, some college preferred; bi-lingual a plus.
  • Customer service experience, computer and typing experience, and proficiency in Microsoft Office, including Microsoft Excel.
  • Ability to pass test proctor certifications for Pearson Vue, PSI/CATS, and state assessment exams.
Working Conditions

This role requires the ability to work in a fast-paced environment, prioritize tasks, and maintain confidentiality. The successful candidate will be required to adhere to all safety policies and report any violations.

What We Offer

As a Program Support Specialist at NexStep Alliance, you will have the opportunity to work with a dynamic team, contribute to the success of our students and staff, and grow professionally in a supportive and inclusive environment.



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