Customer Experience Leader
1 day ago
Serenity Healthcare is a pioneering organization in healthcare technology, utilizing cutting-edge medical devices to provide long-term success for patients. As a Contact Center Supervisor at Serenity, you will play a crucial role in leading our team of agents focused on patient care.
Job OverviewWe are seeking an experienced and motivated individual with a strong background in customer service, excellent leadership skills, and a passion for improving patient experiences. The ideal candidate will oversee daily operations, ensuring that our agents provide outstanding service while adhering to best practices and organizational standards.
Key Responsibilities:- Utilize data-driven insights to optimize processes.
- Manage performance metrics, policies, and procedures to drive quality service.
- IDentify opportunities for enhancing customer service protocols and collaborate with internal stakeholders.
- Supervise and mentor a team of contact center agents, providing coaching, support, and performance feedback to enhance service quality.
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Benefits include comprehensive insurance coverage (90% premium covered by Serenity), clear paths for growth and advancement, competitive compensation, generous PTO plus 10 major holidays off, 401K retirement plan, and an Employee Referral Program.
Serenity offers a dynamic work environment with opportunities for growth and development. If you are passionate about supporting individuals facing mental health challenges and have the skills to excel in a fast-paced contact center environment, we encourage you to apply.
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Sales and Customer Experience Leader
17 hours ago
Fort Worth, Texas, United States Hemline Full timeAt Hemline, we are seeking a highly skilled Sales and Customer Experience Leader to join our team. As a key member of our management team, you will be responsible for driving sales growth and delivering exceptional customer experiences across all stores.About the JobThis role is ideal for an experienced retail professional who is passionate about sales,...
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Customer Experience Team Leader
2 weeks ago
Fort Worth, Texas, United States Serenity Healthcare, LLC Full timeLead a High-Performing Customer Care TeamSerenity Healthcare, LLC is seeking a dynamic and mission-driven Customer Experience Supervisor to oversee the day-to-day operations of our customer care team. As a leader in healthcare technology, we empower individuals to take back their lives from challenging health issues through cutting-edge treatments.About the...
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Customer Experience Leadership Position
2 weeks ago
Fort Worth, Texas, United States Serenity Healthcare Full timeSerenity Healthcare is seeking a dynamic and mission-driven Customer Care Supervisor to lead our team in transforming lives and revolutionizing healthcare.As a key member of our organization, you will play a pivotal role in driving exceptional results in a customer-centric call center environment.This leadership position offers the opportunity to utilize...
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Customer Experience Specialist
2 weeks ago
Fort Worth, Texas, United States Response Marketing Full timeJob Title: Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Response Marketing team, you will play a vital role in delivering exceptional customer experiences.About the Role:Meet and exceed company sales goals while cultivating...
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Customer Experience Associate
14 hours ago
Fort Worth, Texas, United States Domino's Pizza LLC Full timeJob Title: Customer Experience AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at Domino's Pizza LLC. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a positive experience for our customers.About the Role:• Greet...
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Customer Experience Representative
14 hours ago
Fort Worth, Texas, United States SP Plus Corporation Full timeCustomer Experience RepresentativeWe're seeking a Customer Experience Representative to join our team in Fort Worth, TX. As a Customer Experience Representative, you will be responsible for delivering exceptional service to our customers, including receiving payment for parking services and ensuring their overall experience is positive and stress-free.Salary...
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Customer Experience Specialist
1 day ago
Fort Worth, Texas, United States Carvana Full time**About the Role:**We are seeking a skilled Customer Service Delivery Advocate to facilitate and coordinate the delivery of purchased vehicles to customers.The ideal candidate will:Facilitate and coordinate the delivery of purchased vehicles to customers;Frequently interact with customers in person, by phone, and via text;Coordinate with customers the...
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Customer Experience Coordinator
1 day ago
Fort Worth, Texas, United States Kendrick Parker - State Farm Agent Full timeAbout the RoleWe are seeking an Insurance Client Service Representative to join our team at Kendrick Parker - State Farm Agent. In this position, you will be responsible for providing top-notch customer service, managing customer inquiries, and maintaining accurate records.Primary Responsibilities:Resolve customer complaints and issues in a timely and...
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Customer Experience Representative
1 day ago
Fort Worth, Texas, United States Comoto Full timeRetail Sales Associate OpportunityComoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of powersports enthusiasts across the globe. We are seeking an experienced Retail Sales Associate to join our team and contribute to delivering exceptional...
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Customer Experience Ambassador
1 day ago
Fort Worth, Texas, United States Miriam Rodriguez - State Farm Agent Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Marketing Coordinator to join our team at Miriam Rodriguez State Farm Agency. As a key member of our marketing team, you will play a critical role in generating exceptional client experiences that reinforce the growth of our successful insurance agency.Key Responsibilities:Establish and...
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Customer Experience Ambassador
14 hours ago
Fort Worth, Texas, United States Famous Footwear Full timeFamous Footwear is looking for a Customer Experience Ambassador to join our team. In this role, you will be responsible for creating unforgettable customer experiences through personalized service and product knowledge.Key responsibilities include:Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...
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Customer Experience Advocate
1 day ago
Fort Worth, Texas, United States AlienVault Full time**Drive Sales Growth and Deliver Exceptional Customer Experiences**: As a Retail Sales Consultant with our dynamic team, you'll have the opportunity to enhance customer experiences and drive sales growth in a fast-paced environment. With a competitive starting hourly rate of $15.86-$18.54 and opportunities to earn up to $6,850 in commissions, you'll have the...
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Customer Experience Ambassador
2 weeks ago
Fort Worth, Texas, United States Response Inc. Full timeCompany Overview:The hospitality industry's core value is putting the consumer first. At Response Inc., we uphold this principle, and our Customer Service Representatives play a vital role in achieving this goal.Job Description:We are seeking an exceptional individual to join our team as a Customer Experience Ambassador. This entry-level position offers the...
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Customer Experience Associate
3 weeks ago
Fort Worth, Texas, United States Lineage Logistics Full timeWe are seeking a talented Customer Experience Associate to join our team at Lineage Logistics and deliver exceptional customer service to our clients.In this role, you will be responsible for processing customer orders, tracking product availability, and resolving customer inquiries in a timely manner.You will also be responsible for invoicing and verifying...
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Customer Experience Ambassador
13 hours ago
Fort Worth, Texas, United States Courtyard Ft. Worth Full timeCourtyard Ft. Worth - Customer Experience AmbassadorWe are seeking a charismatic and customer-focused individual to join our team as a Customer Experience Ambassador at Courtyard Ft. Worth. In this role, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Main Responsibilities:-...
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Customer Experience Professional
14 hours ago
Fort Worth, Texas, United States Josh Hanna - State Farm Agent Full timeAbout the RoleWe are seeking a skilled Business Growth Representative to join our team at Josh Hanna - State Farm Agent. In this role, you will play a key part in helping individuals and businesses achieve their financial goals by managing risk effectively.As a Business Growth Representative, you will be responsible for providing exceptional customer...
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Customer Experience Representative
15 hours ago
Fort Worth, Texas, United States Bryan Nowlin - State Farm Agent Full timeJob OverviewBecome a key player in promoting State Farm's premier insurance and financial service products as an Agent Team Member with Bryan Nowlin - State Farm Agent. As a dynamic individual, you will thrive on providing exceptional customer experiences and engaging with the public to make a positive impact.ResponsibilitiesEstablish lasting relationships...
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Customer Experience Coordinator
2 weeks ago
Fort Worth, Texas, United States Frontline Source Group Full timeJob Description:The Order Fulfillment Specialist plays a crucial role in ensuring that orders are processed efficiently and effectively. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication skills.Responsibilities:Process orders received via fax, EDI, and email in the Microsoft Dynamics GP systemSet up...
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Customer Experience Associate
18 hours ago
Fort Worth, Texas, United States Aire Serv Full timeAbout the Role">The Service Excellence Coordinator will be a key member of our team, frequently serving as the first point of contact for our customers. This role requires handling service requests and customer complaints in a professional, timely, and courteous manner.You will perform marketing and sales functions to sell additional work and earn business....
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Customer Experience Specialist
1 day ago
Fort Worth, Texas, United States EssilorLuxottica Full timeRequired Skills and QualificationsTo succeed in this role, you will need:A High School Diploma or equivalent.At least one year of experience in retail or customer service.Familiarity with point-of-sale systems, computers, and calculators, as well as basic phone and math skills.Strong communication skills (both oral and written).Self-motivation and a...