Customer Experience Coordinator

1 day ago


Fort Worth, Texas, United States Kendrick Parker - State Farm Agent Full time
About the Role

We are seeking an Insurance Client Service Representative to join our team at Kendrick Parker - State Farm Agent. In this position, you will be responsible for providing top-notch customer service, managing customer inquiries, and maintaining accurate records.

Primary Responsibilities:
  1. Resolve customer complaints and issues in a timely and professional manner.
  2. Update client information and maintain accurate records.
  3. Collaborate with other team members to ensure seamless customer experiences.
  4. Develop and implement effective customer retention strategies.
Requirements and Qualifications:
  • Excellent communication and problem-solving skills.
  • Proven experience in customer service, preferably in the insurance industry.
  • Able to work under pressure and maintain a calm demeanor in stressful situations.
What We Offer:
  • An estimated annual salary range of $65,000 - $90,000, dependent on location and experience.
  • A bonus structure tied to individual performance.
  • A comprehensive benefits package, including paid time off and holidays.


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