Medical Office Specialist
5 days ago
We are seeking a highly organized and detail-oriented Medical Office Specialist to join our team at St. Elizabeth Healthcare. As a Medical Office Specialist, you will play a critical role in ensuring the smooth operation of our patient registration process.
Key Responsibilities- Interviews and Verifies Patient Information: Conduct thorough interviews with patients and/or family members to obtain accurate financial and demographic information, and verify patient insurance through our online eligibility system.
- Processes Patient Accounts: Determine patient liability and collect any amount due from the patient, and complete all necessary forms required by governmental or commercial payers.
- Provides Excellent Customer Service: Greet and assist patients, interact with visitors, physician's office staff, physicians, and other employees in a professional and courteous manner, while maintaining patient confidentiality.
- Supports Registration Operations: Cross-train to other registration areas to ensure efficient and knowledgeable coverage, and relocate to other locations as needed to meet patient volume demands.
- Maintains Knowledge and Compliance: Stay up-to-date on procedures and policies, and adhere to all departmental policies and procedures, including uniform requirements.
- Education: High School Graduate or Equivalent
- Experience: Previous clerical or customer service experience
- Skills: Proven track record of excellent customer service skills, ability to navigate computer systems (Microsoft Office, registration systems, EPIC), good typing skills/data entry skills, good interpersonal skills, and excellent communication skills (written and verbal).
At St. Elizabeth Healthcare, we are committed to providing high-quality patient care and exceptional service. As a Medical Office Specialist, you will have the opportunity to work in a dynamic and supportive environment, and contribute to the success of our organization.
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