Global Order Processing Representative

7 days ago

Marlton, New Jersey, United States Global Furniture Group Full time

Job Summary

We are seeking a highly organized and detail-oriented Order Entry Representative to join our team at Global Furniture Group. As an Order Entry Representative, you will be responsible for receiving and processing incoming purchase orders, ensuring accuracy and efficiency in our order processing department.

Key Responsibilities

  • Enter new purchase orders and process commercial orders only
  • Conduct ongoing training from the OE lead/Senior and Specialists when needed
  • Proof all orders until management feels no longer needed
  • Learn to navigate the AS400 and other Global Systems
  • Process XML, EDI, SIF, and PDF orders
  • Coordinate with the appropriate Customer Care team to ensure specialty accounts are entered correctly
  • Enter Parts-Express (with cost)
  • Work with OE lead to ensure all orders are proofed prior to release from Holds
  • Initiate Addendum Process
  • Conduct final QA of orders prior to release
  • Release orders into production
  • Cancel/Revise PO prior to release (on hold/QA Check)
  • Correspond with Secondary Review Team (credit hold)
  • Correspond with Proforma Team (CIA/deposit)
  • File documents in accordance with local guidelines
  • Additional duties as assigned

Requirements

  • Articulate email, fax, and verbally communicate in a clear and concise manner
  • Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Define problems, collect data, establish facts, and draw valid conclusions
  • Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Knowledge of Microsoft Office programs (Excel, Word, etc.)

Education

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent

About Us

Global Furniture Group is a leading North American manufacturer of furniture solutions. We offer a broad range of furniture products designed for the workplace, education, healthcare, and hospitality markets, delivering exceptional value and quality to our network of dealers, designers, and customers.

As a company, we are committed to providing a comprehensive employee benefit program that enables our employees to stay healthy, feel secure, and maintain a work-life balance. Our benefits include paid time off, holiday pay, medical/prescription insurance, dental insurance, vision insurance, health savings accounts (HSA), company-paid life and AD&D insurance, company-sponsored long-term disability, short-term disability, voluntary life insurance, employee assistance program (EAP), critical illness and accidental injury insurance, FSA, and 401(k) & Roth 401(k).

Why Work with Us

At Global Furniture Group, we value our employees and offer a supportive and inclusive work environment. We are proud to be an equal opportunity workplace and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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