Senior Business Systems Analyst

3 days ago

Palo Alto, California, United States Tencent Full time
Job Title: Sr. Business System Analyst

At Tencent, we are seeking a highly skilled and experienced Sr. Business System Analyst to join our Overseas IT team. As a key member of our team, you will play a critical role in designing, building, and operating world-class HCM, Payroll, Compensation, and Absence applications with a simple, sleek, and cohesive digital employee experience.

Key Responsibilities:
  • Act as a domain expert in HR SaaS (Workday) and HR business process, leading the implementation, configuration, and ongoing management of Workday HCM, Recruiting, and Absence modules.
  • Collaborate with HR, Talent Acquisition, and other key stakeholders to gather requirements and translate them into effective Workday Recruiting solutions.
  • Design and configure recruiting workflows, job requisitions, candidate tracking, and onboarding processes within Workday.
  • Provide technical leadership and expertise in the Workday Core HCM modules, ensuring best practices are followed and the system supports the organization's hiring needs.
  • Conduct training sessions for HR teams, recruiters, and hiring managers on the Workday HCM, Recruiting, and Absence modules.
  • Perform regular system audits to ensure data integrity, security, and compliance within the Workday HCM module.
  • Troubleshoot and resolve issues related to the Workday HCM modules in a timely and efficient manner.
  • Prepare detailed estimates and test plans based on functional requirements.
  • Analyze, design, document, and test software modifications to existing processes/configurations, reports, forms, extensions, and interfaces in the production environment.
  • Develop and maintain documentation for system configurations, processes, and procedures related to recruiting, support integrations with other systems, and processes as they relate to recruiting.
  • Stay updated with the latest Workday features and functionalities, particularly those related to recruiting, Core HCM, Absence, Performance Management, and implement improvements as necessary.
  • Facilitate review sessions with functional owners, subject matter experts, and end-user representatives.
  • Provide solutions options for the business to consider, along with pros and cons for each option and recommendation.
  • Drive the design, configuration, and deployment of new projects and system enhancements.
  • Participate in the change management and go-live support processes.
Requirements:
  • Self-motivated, articulate, passionate to deliver the best result, and achieve the highest customer satisfaction. Quick learner.
  • Love satisfying customers with state-of-the-art cloud solutions, realizing ideas, building services, and unlocking the potential of new technology.
  • Collaborative, independent, insistent, flexible, and open-minded. And you see no conflict in any of these things.
  • Proven experience in leading Workday HCM implementations and upgrades.
  • Strong understanding of recruitment processes and best practices in Human Resources.
  • Knowledgeable, resourceful, and show initiative. You always keep the customer's objectives in mind.
  • Positive by nature, a great team player, and both dependable and autonomous.
  • Customer-oriented and can work at a very fast pace.
Qualifications:
  • 5+ years of Workday HCM development, configuration, implementation, and support experience.
  • Experience in at least 5 HCM modules such as Core, Absence Management, Recruiting, Compensation, Talent Management, Performance, Benefits, Analytics, Calculated Fields.
  • Experience with the full lifecycle of both implementations and upgrades.
  • Experience in providing HCM SaaS ongoing support.
  • Work collaboratively in a small, cross-functional team.
  • Excellent analytical, organizational, and problem-solving skills.
  • Motivated to continually learn while maintaining a positive attitude.
  • Ability to adapt quickly to change.
  • Demonstrate a strong work ethic.
  • Strong communication (oral and written) and interpersonal skills required to interact with colleagues and internal customers.
  • Ability to work effectively with others who are in remote locations and varying time zones.
  • Committed to the success of the team and the company. Sees success of team as a reflection of self.
  • Owns assigned tasks and drives to a conclusion, keeps team informed of progress and challenges.
  • Experience in integration with other systems (Payroll systems) or Workday Payroll experience.
  • Bilingual (English, Chinese) preferred but not required.
  • Bachelor's degree. MS/MBA preferred.

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